Sr. Director, Corporate Communications

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commercetools - we are:

  • The competitive sort: We didn’t become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
  • Inspired: Continually exploring what’s possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software - and we are just getting started. 
  • Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
  • Driven: We push the limits, technology, and ourselves to retain the trust of some of the world’s leading and fastest growing brands every single day.

The Opportunity:

The Sr. Director of Corporate Communications will lead a team of communications and social media professionals, with responsibility for bringing our company message to the global market through earned, owned, and paid channels. 


Reporting to the CMO, the Sr. Director will work closely with peers across the organization, collaborate with executive leadership, and interface with key customers and partners. This person will also lead key strategic initiatives, such as our global PR agency relationships, media strategy, and speakers bureau.

Your Mission:

  • Lead, mentor, and grow a team of talented communications professionals
  • Build and execute a corporate comms strategy to raise visibility of commercetools within key audiences across the globe
  • Develop creative and innovative comms programs across paid, earned, social, and owned channels
  • Collaborate with executive leadership and internal/external stakeholders on thought leadership pieces, media interviews, podcasts, and more
  • Secure top-tier media and event opportunities for commercetools’ executive spokespeople
  • Work with the Field Marketing team on a regional PR execution
  • Own all global PR agency relationships, budget, contracts, and deliverables
  • Set measurable goals and KPIs for the Corporate Comms department, track and report on results, and manage team budget

What you need to succeed:

  • 10+ years of experience in marketing communications, with experience in the technology industry
  • Demonstrated ability to coach and develop a growing team
  • Proven track record of successfully working with top tier media and industry press
  • A global mindset, able to adapt communication styles and tactics across a diverse, global company
  • Superior writing, editing, and communication skills
  • Metrics focused with an ability to set goals and measurable KPIs
  • Willingness to travel as needed


We care about your Growth and Well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment


For US-based roles

🩺  Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents

🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering

💰 Prepare For Your Future: 401k with company match

👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!


💪 Our differences make us stronger 

We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds - not just because it’s the right thing to do, but because it makes us better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

An Insider's view of commercetools

How would you describe the company’s work-life balance?

Coming from companies where taking time off was frowned upon, it was a novel idea for me to hear that if I wasn't feeling well or if I just needed some time to recover, not only could I take the time necessary to be at my best, but it was encouraged! I am so grateful to be at a company that values the work I do as well as the human that I am.

Ed Davis

Customer Success Manager

What's the biggest problem your team is solving?

My team focuses on producing content that helps business and tech leaders understand what composable commerce is, why it matters, and the benefits it offers. We’re constantly looking for new ways to show our audience how modern composable solutions can enable them to keep up with the rapidly changing world of digital commerce.

Anita Temple

Corporate Journalist

What are commercetools Perks + Benefits

commercetools Benefits Overview

We care about our employess' growth and well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

⌚️ Flexibility: Morning person or night owl? We believe in outcomes and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

Culture
Volunteer in local community
Partners with nonprofits
Code the Dream, Habitat for Humanity
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
commercetools hosts monthly all-hands meetings, and when employees are in the office on these days, they're able to all tune in together!
President's club
Flexible work schedule
Morning person or night owl? We believe in outcomes and motivated employees
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We implemented a global commercetools Family Leave Plus Benefit which will support parents with additional paid parental leave as a supplement to Statutory Benefits offered by your government.
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications
Personal development training

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