Ethos Life
Ethos helps make getting life insurance faster and easier with an online application and cutting-edge data science.
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Marketing Operations Manager at Ethos Life (Remote)

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About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes!

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families!

About the role

The Marketing Operations Manager will ensure our multi-channel campaigns run smoothly, including managing and supporting campaign tracking and attribution, reporting and analysis, web analytics, testing and optimization, database health, and data integration across platforms. You will be an integral part of the Demand Gen Team’s iterative campaign process to continuously optimize performance to achieve our ambitious goals. The ideal candidate is a team player that’s excited about the opportunity to join a high-growth company where their work will have an immediate impact on the success of our growing revenue team.

Duties and Responsibilities:

  • Operationalize and maintain our lead lifecycle framework and lead routing operations ensuring the right leads get routed to the Sales team in a seamless and timely fashion
  • Create, execute and optimize multi-channel campaigns
  • Setup and maintain nurture cadences and lead scoring systems.
  • Track and analyze key metrics related to marketing performance and create ongoing dashboards for consumption
  • Own the Marketing tech stack, ensuring seamless data and process integration between our marketing tools and platforms.
  • Ensure that data in Marketo is neat, accurate, complete, organized, and easily reportable and will support current systems integrations as well as build new ones.
  • Work with analysts in Bizible, Mode, or similar tools to evaluate real time performance.
  • Manage 3rd party vendor relationships and/or agencies
  • Owner of email database (GDPR, subscriptions), global process for email subscription handling
  • Evaluate new technologies and processes to improve team performance

Qualifications and Skills:

  • 3+ years experience in marketing ops, sales ops or an analytical role, preferably in SaaS or B2B.
  • Understand industry best practices for marketing automation, ABM, and CRM tools
  • Expertise with Marketo, HubSpot, Pardot or similar marketing automation tool. 
  • Familiarity with Salesloft, Outreach.io, or similar sales routing tool.
  • Deep understanding of marketing KPIs, campaign reporting and attribution
  • Hands-on knowhow for marketing automation, Salesforce, web analytics, BI tools, and various tools in the marketing tech stack
  • Experience developing dashboards, analyzing data, and communicating insights
  • Strong understanding of modern B2B marketing. Need to have familiarity with concepts such as lead management, nurturing, lifecycle stages, martech, deliverability, and conversion rate optimization.
  • BA/BS in Marketing, IS/IT, Data Analytics, or quantitative discipline / equivalent experience.

#LI-Remote

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • HiveDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM
    • MailChimpEmail
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What are Ethos Life Perks + Benefits

Ethos Life Benefits Overview

We have 100% paid premiums for medical, dental, & vision. We offer a WFH stipend, send all Ethosaurs their desk set-up (laptop, keyboard, mouse, etc.). We have subscriptions with Ginger, Headspace, Aaptiv, and more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

An Insider's view of Ethos Life

What are some social events your company does?

Since we are working virtually, we have very competitive Trivia Nights, we play Mafia, Jackbox.tv, and Codenames! We also host Master Classes where we've learned how to make the most delicious pastas, Indian dishes, & sweets! We were even able to create a fun virtual holiday party!

Kristin Schoen

People & Culture Coordinator

What projects are you most excited about?

We are looking to grow our team exponentially! Ethos was founded in 2016, and since then we have grown our company in all aspects: People, Engineering, Design, Product, Marketing, Sales, Customer Experience, the list goes on!

Joy Archer

Senior People Projects Associate

How does the company support your career growth?

We have performance reviews every 6 months. That's right, every 6 months! This allows us to be more in tune of each individual's performance, their goals, their accomplishments, and where they want to continue to grow. We have a high promotion rate and allow each Ethosaur to choose their path.

Rasheedah Najieb

Customer Experience Associate

What is your vision for the company?

Millions of people need life insurance but don’t have it because they may feel it’s too complicated, time-consuming, and expensive. We’re here to change that by building a product that truly puts people first. Why? So millions of people can protect their families with access to simple, affordable life insurance.

David Zhang

Chief Strategy Officer

What projects are you most excited about?

For me, I have always been passionate about building stuff from the ground up and thinking through complex problems; figuring out all the edge cases. I get excited to see the work I do and design come to life flawlessly — it just gives me happiness (insert success kid meme!).

Varad Tupe

Software Engineer

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