Job Description About Corporate and Firmwide Employee Communications
Corporate Firmwide Employee Communications is an integral function at JPMorgan Chase, which focuses on reinforcing the firm's culture and keeping employees informed about its priorities and diverse businesses. Members of the team serve as trusted advisors to the firm's senior leaders and other communications managers across the company. The team oversees a variety of engagement channels and tools, including the corporate intranet (Company Home), firmwide employee newspaper ( Ink ), digital signage, Targeted Email (the firm's broadcast email tool), internal exhibits, learning sessions, and large and small employee meetings.
This candidate will support communications for GT Product & Agility Office and Global Technology's product transformation program. The position will report to the Head of Enablement Technology Communications and will reside in Jersey City.
Summary
Global Technology is on a journey to transform the way it works and to accelerate the delivery of innovation and change. We are evolving into a product-driven organization that will continue to focus on improving user experience and engineer experience, enabling us to better remove friction points on all fronts. Our GT Vision strategy is the roadmap for this body of work and is focused on bringing change that creates value for our businesses - making it quicker, easier and cheaper for customers and clients to do business with JPMorgan Chase. As a member of the Global Technology (GT) Communications team , this candidate will be primarily responsible for developing and delivering communications strategies that reach across ~53K Global Technology employees as well as the functional partners for GT's product evolution, and key Enterprise Technology products such as Digital Engagement, Cloud Foundational Services, AI/ML Technology, Cybersecurity Operations and Data Management. In addition, this individual will support Cybersecurity & Technology Controls' and the Chief Technology Office's employee and executive communications including executive messages, strategic business updates, technology updates, success stories and people-related communications. The position will report to the Head of Enablement Technology Communications and will reside in Jersey City.
Major Functions/Responsibilities
The primary responsibilities for this role include, but are not limited to, the following:

• Develop and execute a strategic communications plan for Global Technology's products
• Partner with members of GT Communications team to drive employee communications in support of education, engagement and awareness around the product operating model and transformation journey including content development, channel management, events and change management initiatives
• Develop, support and organize key employee and senior leadership meetings, including bi-monthly learning sessions and other targeted sessions
• Develop and deliver content and messaging for technology employees (via intranet, presentation materials, email publications, video, talking points, articles, town halls etc.) consistent with objectives related to Global Technology's vision, values and objectives
• Manage GT Product communication channels including intranet pages/sites
• Establish and maintain communication templates for the various types of planned product communications
• Stay current with and provide guidance on emerging communication methods, patterns, techniques and technologies/tools - and contribute actively to the broader Corporate Communication team's success

Skills and Qualifications:

• 3-5 years of internal and corporate communications experience, including extensive hands-on writing, editing, project management, and presentation building, in technology or financial services
• Experience in technology or financial services required
• BA/BS in Communications, Marketing, Journalism or related degree
• Demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies
• Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines
• Experience working with C-suite executives
• Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company
• High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and takes accountability and accepts responsibility
• Experience with Intranet design, content development, and collaboration and measurement tools
• Expertise in Word, Excel, PowerPoint
• Advanced skills in Adobe Acrobat Creative Suite, Photoshop, Illustrator, HTML, content management systems are highly preferred

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.