Email Marketing Manager

| Chicago, IL
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The Arrive Marketing team is excited to be scaling and wants people who are craving an opportunity for big impact with other passionate marketers. We are looking to add an Email Marketing Manager – who will focus on the planning and executing of email, push, and in-app messaging marketing campaigns to drive user retention for our consumer brands (ParkWhiz and BestParking) and partners.
#LI-Remote

What you'll do

  • Responsible for the execution of digital marketing campaigns including development, content, targeting and testing to deployment through digital marketing channels such as email, push, in-app, and social
  • Collaborate with marketing stakeholders to develop engaging and personalized messaging for hyper-local content
  • Lead day-to-day retention efforts - establishing clear strategy and KPIs for consumer retention that align to company goals
  • Manage relationship with CRM agency in development and execution of email marketing, push, and in-app campaigns
  • Have a hand in user research to continually improve the customer lifecycle through messaging, targeting, and incentives

What you bring to the table:

  • Experience managing an email marketing retention program and referral tools like Braze, Mailchimp, SaaSquatch, etc.
  • Passion for digging deep into data to uncover hidden opportunities
  • The ability to implement and execute email marketing strategy
  • Experience with consumer mobile-app marketing a plus
  • Demonstrated ability to leverage analytics tools (Looker, Tableau, Google Analytics) to tie CRM together with acquisition channels for a seamless customer experience
  • Ability to forecast and track against goals and budgets 
  • Desire to take ownership and drive change - you aren’t comfortable with the status quo

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Technology we use

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An Insider's view of Arrive

How would you describe the company’s work-life balance?

We promote and foster a work-life balance for all employees at Arrive. With flexible PTO and work-from-home policies we strive to create an environment that produces an equitable experience

James Lewis

VP, People

What projects are you most excited about?

We know from our best users that they want to book in-app, they want it to be as seamless as possible & they want to be in control. I'm excited about the work we're doing on voice interactions & enhancements within the app. We know it's about the destination, and we want to remove the hassles in getting there.

Elizabeth Lindemulder

Vice President of Product

What does career growth look like on your team?

Career development for every member of the Operations team is a top priority. Our team has direct communication with our customers and partners, so we understand what it means to be customer-centric. This experience is highly valued at ParkWhiz, evident in the promotions of 11 Ops members within five areas of the company over the past year.

Ryan Kern

Director of Operations

What is your vision for the company?

The world of transportation is going to change fast in the coming years - with autonomous, electric and connected vehicles, hyper-fast trains and flying cars! We will connect that world to the space around it - helping cars of the future get from A to B with ease and get serviced, charged or simply park for a few hours waiting for the next ride.

Dan Roarty

Chief Operating Officer

What’s the vibe like in the office?

Our culture is open and flexible and allows for folks with common interests to take breaks to chat and share. There are people from across all departments and levels jumping in on the fun. It's that sort of thing that makes the downtime enjoyable but the business better as well, b/c we build great relationships with our colleagues.

Cora Majewski

Partner & Local Marketing Manager

What are Arrive Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Arrive employees are welcome to contribute the maximum yearly amount allowed by the IRS.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies

Additional Perks + Benefits

Stock Options • Flexible Spending Account • Long/Short Term Disability - employer paid • Life Insurance - employer paid • Secure Indoor bike parking • Discounted gym membership • Kitchen stocked full of snacks and beverages • Beer fridge • Discounted ParkWhiz parking (of course!)

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