Shipwell
Shipwell is transforming supply chains with better connectivity across people, systems and workflows
Remote
Remote

Email & Marketing Automation Manager at Shipwell

| Remote
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About Shipwell

Supply chains are disconnected, fragmented, and in the stone age. We believe the market has it wrong and we believe there is a better way. We can build the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi trillion dollar opportunity. Today, Shipwell transforms your supply chain by combining digitized freight, real-time tracking, and an integrated partner network in one simple and responsive platform. We are working with the top companies in the supply chain to connect with our RestfulAPIs. Our platform uses machine learning to analyze over 100 million rows of real-time data every day, reducing waste and friction, delivering better business intelligence, and driving continuous improvement across our customer supply chains. Shipwell is proud to be recognized by industry experts as a leader in shipping and logistics, including FreightTech 25 and Forbes Next Billion Dollar Startup 2020.


Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!

 

About the Role

Shipwell is looking for a seasoned Email & Marketing Automation Manager, responsible for building and executing a robust email and automated marketing program to engage new prospects and nurture those that are already in the sales pipeline.


In this cross-functional role, you will report directly to the Director of Performance Marketing while working closely with other members of the marketing team, creative, product, and sales groups.


What you’ll do when you get here:

  • Writing compelling B2B emails and outreach efforts to a wide range of decision making audiences.
  • Coordinating email review process with copywriting and creative team
  • Translating emails to pre-built templates and HTML/CSS formats
  • Monitoring lead ingestion & sync between email platform & CRM
  • Set up rule & automation based email drip campaigns journeys 
  • Develop performance metrics, measurement, and reporting format
  • Analyze and share campaign results, learnings, and identified opportunities for improvement
  • Manage end-to-end development, implementation and execution of lifecycle marketing initiatives 
  • Map and identify opportunities across the customer journey, creating personalized and automated flows at key trigger points for core customer personas
  • Collaborate closely with sales team to ensure seamless transition between marketing and sales touch points across the funnel
  • Coordinate and manage automations that are related to lead scoring, lead assignment, lead routing, and other backend trigger:action combinations

What you need to have:

  • 5+ years experience in email & marketing automation, customer communications, or customer engagement for a B2B SaaS product using major email platforms like Pardot, Marketo, or MailChimp.
  • Ability to write professional, B2B emails for various target audiences in targeted industries, verticals, and job functions
  • Basic understanding HTML & CSS understanding, capable of translating email and marketing briefs into new and existing templates
  • Strong understanding of email list ingestion, management, and ongoing refinement
  • Experience with email journeys and split paths based on rules or criteria
  • Strong analytics, testing, and experimentation skills to inform data driven marketing strategies and campaigns
  • Excellent project management capabilities, managing initiatives from ideation to execution and optimization

What is Preferred:

  • Experience with Pardot & SalesForce is a plus
  • Understanding of lead and data coordination with CRM systems and other data sources
  • Experience in B2B SaaS or technology related products
  • Coordination with relevant external lead

Why Shipwell:

  • 401k plan
  • Generous parental leave
  • Competitive salary and equity opportunity
  • Team building events and office competitions
  • Friendly, talented, and inclusive company culture
  • Offices in Austin, TX, Chicago, IL or 100% remote
  • Health, vision, dental, teladoc, HSA, FSA, & Life insurance
  • Incredible growth opportunity at a fast growing company
  • Subsidized wifi, cell phone, and educational reimbursements
  • Receive an elite technology package to include a brand new MacBook Pro!

Here at Shipwell, we are a Remote Forward company. You have the opportunity to work within one of our office location cities (Austin and Chicago) or you can choose to be fully remote.

Shipwell is an Equal Opportunity Employer and we will not tolerate discrimination or harassment of any sort. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking, and ultimately a better product and company culture.

Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard working & good at what you do then please come as you are.  We want you to contribute, grow, & learn at Shipwell and we encourage you to apply if your experience is close to what we’re looking for.

We are looking forward to adding new perspectives to our team!


For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc.


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Technology we use

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What are Shipwell Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent Care FSA
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home Full-time remote for all positions. We give people the option to work in an office or fully remote - the choice is yours!
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

An Insider's view of Shipwell

What are some social events your company does?

Shipwell assumes you know how to do your job; outside of core office hours, you are allowed to set your own in-office times. Working from home to deal with a delivery or appointment is a simple notice to a manager, and you're encouraged to make use of the unlimited PTO!

David

Backend Engineer

What's the biggest problem your team is solving?

How a freight brokerage frees up cumbersome processes using technology! We strive to answer this question so people on the front lines can do more of what they do best. Our teams are the heaviest users and biggest advocates of Shipwell’s platform because it directly solves our industry-specific needs.

Andy

Carrier Compliance & Analytics Lead

What makes someone successful on your team?

What makes the team members on my teams successful is their ability to come in everyday with an amazing attitude, effort, and working together as a team!

Taryn

Enterprise Carrier Sales Manager

How do your team's ideas influence the company's direction?

Everyone on the team shows up with a unique perspective. We don't train people to be sales robots because sometimes new ideas can drastically improve how the entire team operates. That sort of ingenuity influences our entire company.

Laurel

Strategic Account Manager

How do you collaborate with other teams in the company?

Being a data scientist I spend about 50% of my time with stakeholders, customers, sales representatives, & the carrier success team, to understand how they work and how we can help them. One of the most important lessons I have learnt at Shipwell is that listening is key!

Anna

Associate Data Scientist

Jobs at Shipwell
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Senior Sales Executive - Freight Sales

Shipwell
Remote
1 week ago
+46
Senior Sales Executive - Freight Sales About Shipwell Supply chains are disconnected, fragmented, and in the stone age. We believe the market has it wrong and we believe there is a better way. We can build the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi trillion dollar opportunity. Today, Shipwell transforms your supply chain by combining digitized freight, real-time

Carrier Sales Representative

Shipwell
Remote
1 week ago
+46
Communicate  and negotiate with carriers daily Manage your book of business to achieve sales targets Reach and exceed the required load coverage, app percentage , and margin goals

Pre-Sales Engineer

Shipwell
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1 week ago
+46
Pre-Sales Engineer About Shipwell Supply chains are disconnected, fragmented, and in the stone age. We believe the market has it wrong and we believe there is a better way. We can build the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi trillion dollar opportunity. Today, Shipwell transforms your supply chain by combining digitized freight, real-time tracking, and an

Senior Frontend Engineer

Shipwell
Remote
1 week ago
+46
About Us Supply chains are disconnected, fragmented, and stuck in the stone age. We believe the market has it wrong, and we believe there is a better way. We are building the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi- trillion dollar opportunity.  Today, Shipwell transforms your supply chains by combining transportation management, visibility, and an integrated partner

Engineering Manager

Shipwell
Austin, TX
1 week ago
+46
Engineering Manager - Integrations About the team Our integrations team manages our third-party integrations, which allow us to ingest orders and shipments, synchronize with ERPs and dedicated financial systems, track shipments, monitor carrier compliance, and unlocks a massive network of carriers. We're a cross functional team that includes a PM, multiple backend engineers, integration engineers (Informatica), frontend engineer, qa engineer, and

Frontend Engineer

Shipwell
Remote
1 week ago
+46
About Us Supply chains are disconnected, fragmented, and stuck in the stone age. We believe the market has it wrong, and we believe there is a better way. We are building the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi- trillion dollar opportunity.  Today, Shipwell transforms your supply chains by combining transportation management, visibility, and an integrated partner

Solutions Architect

Shipwell
Remote
2 weeks ago
+46
As a Solution Architect with Shipwell you will be first and foremost customer focused!  You will succeed in this role if you are a highly technical individual who feels as comfortable working with tech leaders to map out software delivery initiative roadmaps as you do writing code. You will work with customers from the planning phase through maintaining the system. You will be their primary technical contact at Shipwell and establish relationships with admins and their tech leaders. 

Product Marketing Manager

Shipwell
Remote
2 weeks ago
+46
Shipwell continues to grow at a rapid rate based on a great product-market fit and accelerating demand for our 3-in-1 platform. Your mission will be to expand awareness, drive usage, and partner with our product team to create industry-changing solutions for our customers. You’ll be focusing on our visibility solutions, including combining real-time ELD, mobile app, and API data.

Site Reliability Engineer (SRE)

Shipwell
Remote
3 weeks ago
+46
What you'll do Ensure uptime Provide timely support to our engineers Lead our on-call rotation and ensure we have 24-7 coverage on major issues Improve the performance of our web applications Level up our team as you teach them about Infrastructure Work with our developers to launch new web services in the cloud