About us

SimpleHealth is on a mission to reduce unnecessary doctor visits and save patients time and money. Come be part of a bright and passionate team that loves to solve hard problems and seeks to drive down spiraling healthcare costs.

We have a diverse culture rooted in honesty and transparency, and we know that each voice matters.

We strive to ensure that everyone has a healthy work-life balance, with a minimum vacation policy, work-from-home, flexible scheduling, and paid parental leave. Teammates are encouraged to continue learning, both in their specialty and within their other interests. Growth is not confined to job descriptions, with active encouragement to try other roles within the organization. 

The Role

SimpleHealth is seeking a creative, self-starter who thrives in a change-oriented, fast-moving and hyper-growth organization who can crisply synthesize and communicate various topics across the employee population with an inclusive lens. This role reports to the Brand Strategy Manager.

Essential Functions

• You will execute ad hoc campaigns across email and push (scaling to additional channels in future) -- primarily these will be product-focused campaigns but also including education, news, and regulatory info
• You will help define the customer communication strategy and CRM roadmap to achieve ambitious acquisition, engagement and retention goals
• You will work closely with internal stakeholders, including engineering, design, legal, finance, business, and regional teams, bringing ideas to life that spearhead product adoption and drive usage
• You will execute thoughtful experimentation to unlock high-impact campaigns, and leverage automation to maximize engagement & retention throughout the customer lifecycle
• You will analyze campaign results, make recommendations & implement changes based on key findings

Work Requirements

• Remote
• Typing and computer usage throughout the day
• Standard business hours M-F
• Travel requirements: < 25%
• No lift requirements

Your Qualifications

• You have 2+ years of CRM experience including email, push notification and other CRM channels
• You have extensive experience building and executing complex CRM campaigns with multiple stakeholders
• You have a solid understanding of basic HTML for email, email best practices & industry standards
• You are comfortable setting up & executing campaign experiments (A/B, MV) to track business impact, analyzing the data and extracting key insights
• You have exceptional written and verbal communication skills
• You are a strategic thinker that is able to synthesize and prioritize inputs from various perspectives to create an actionable plan
• You are very comfortable working cross-functionally and cross-culturally, a self-starter and a quick learner
• Basic or intermediate SQL skills for audience segmentation
• Technical degree or extensive experience working in fast growth startups/tech companies
• Familiarity with Iterable platform
• Experience in setting up mobile push and SMS campaigns

We Offer!

• Competitive Compensation 
• Company Equity 
• Paid Health Benefits for Employees
• Paid Vacation/Sick Time
• Paid Holidays
• Paid Medical Leave
• Paid Parental Leave
• Flexible Schedules

We think you should join us. Here’s why

• We see things differently. That’s why we’re building a diverse culture - with people who bring unique perspectives & backgrounds to the table. We need a diverse team to build products that serve our diverse patients.
• We’re humans first, employees second. Work-life balance matters to us - that’s why we require minimum vacation time, are flexible with when and where you work, offer paid parental leave & more.
• We’re building for longevity. Growth is not confined to job descriptions or teams, and we encourage continuous learning, both within your specialty and in other interests.
• Health matters to us, including yours. We offer benefit plans that pay 100% of employee healthcare and dental premiums, and a membership with One Medical.

Disclaimers

The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.