Email Marketing Analyst at DISQO

| Greater LA Area
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DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.

Our mission is to build the most trusted insights platform that fuels brand growth. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.

Are you a skilled email marketer with the analytic skills to deploy, monitor, and optimize email campaigns at scale? Do you have a problem-solving mindset? Are you driven to use data to drive and optimize performance against strategic initiatives? We are looking for an Email Marketing Analyst to segment our audience in novel and effective ways, design audiences for campaigns, and assess the impact of our email program on an individual campaign and general channel level, so that we can send the right message, to the right customer, at the right time.

If you’re passionate about email, have experience leveraging data to gain insights and solve problems, and an interest in and demonstrated ability in learning and mastering new email platforms and technology, we would love to speak with you! 

What You'll Love Doing

  • Participate in all aspects of email marketing campaigns including: development, testing, deployment, scheduling, targeting, and optimization of standard initiatives to optimize overall efficiencies
  • Develop, provide and/or implement segmentation to further refine and improve targeting and performance for our email campaigns
  • Participate in development of new email campaigns and enhance current campaigns to meet performance objectives
  • Implement A/B testing to optimize opens, clicks, and conversions
  • Analyze and track the data to maximize the performance of our email campaigns to achieve growth goals
  • Monitor, collect and analyze email data to improve email marketing ROI
  • Use a data-driven mindset and approach to stay on top of key trends and develop/implement innovative ideas for how we engage members via email
  • Prepare analysis reports of performance against departmental objectives
  • Oversee and monitor email deliverability compliance and sending reputation
  • Validate email rendering and functionality across devices and email clients
  • Assure proper formation of URLs to enable accurate tracking
  • Follow best practices using dynamic exclusion to provide an enjoyable email experience to members
  • Identify and conclude likely reasons for problematic causes. Prepare accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes
  • Collaborate cross-functionally to accomplish activities. Interact with internal and external peers and/or managers to exchange semi-complex information related to assigned activities

What You Bring To The Table

  • 2+ years of experience in deploying and analyzing emails (1 year of relevant direct to consumer email marketing experience required)
  • Experience managing an email list or channel with 10k send volume/month or greater
  • Hands-on knowledge of email marketing/automation platforms such as: SendGrid, Ongage, MailChimp, ActiveCampaign, Pardot, etc.
  • Basic understanding of email health and performance metrics beyond open and click rates (deliverability, inbox placement, open reach)Understanding of subscriber journey and life cycles
  • Excellent prioritization skills with the tenacity to ask questions, synthesize critical information, action ideas, and communicate results
  • You are a master at identifying and spotting data gaps and opportunities for improvement in our email marketing campaigns and workflows
  • You are relentless in solving problems, work well in teams, and enjoy a challenge
  • You advocate for continuous improvement and are always eager to learn, absorb and develop new skills
  • You are deeply analytical, detail-oriented, and obsessive over constantly improving customer experiences by leveraging quantitative inputs
  • Experience working in an Agile environment preferred
  • Experience with SQL for data analysis preferred
  • Plus: Translate segmentation and targeting requirements into SQL queries
  • Applicants must reside in the U.S.

#LI-HA1

Perks & Benefits:

·100% covered Medical/Dental/Vision for employee, 80% for dependents
·Equity
·Generous PTO policy
·Flexible workplace policy
·Team Offsites
·Life Insurance
·FSA
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to Employees
·Access to personal and professional growth tools - Calm App & LinkedIn Learning

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • OnGageEmail

An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Controller

What projects are you most excited about?

DISQO's consumer facing product, Survey Junkie, is an awesome project to work on. Between building new features and responding to customers, at the rate we move, the project never gets old. Also, working on something that is used by millions of people is super fulfilling as I know everything I do makes an impact in the lives of others.

Roque

Senior Software Engineer

How has your career grown since starting at the company?

DISQO granted me the opportunity to learn the fundamental framework to building a successful product while focusing on the user. As a recent college graduate, I can’t imagine to be working with a greater company than DISQO as they really encourage the work hard, play hard culture to all its employees.

David

Product Manager

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Talent Acquisition Coordinator

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan
Flexible schedule
Gym membership
Fully stocked kitchen and catered lunches
Fun culture - happy hours, games, off-site team building activities
Smart passionate coworkers
Remote work options

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
DISQO offers employees who commute or forego a parking pass completely, a monthly stipend.
Company Outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free Daily Meals
Game Room
Stocked Kitchen
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
DISQO provides discounted membership to 24 Hour Fitness.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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