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Dania Beach, FL

Associate Director, Marketing Project Management at Chewy

| Dania Beach, FL
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Our Opportunity:

Chewy is looking for a seasoned Associate Director, Marketing Project Management to lead our Marketing Project Management Team. The ideal candidate will have a background in leading project management teams for marketing communications, project management technology, team development, and process. The Marketing Project Management Team supports end-to-end project management for all Marketing Communications deliverables for integrated campaigns, digital display advertising, site assets, print, social, blog, brand and packaging from brief intake through asset delivery. They will ensure creative disciplines and needs are considered, align requests to the appropriate workstream, maintain standards and balance creation of the most professional, high-quality creative output while driving efficiency and speed to market.

The Associate Director, Marketing Project Management should possess an in-depth knowledge of creative technology and software solutions and have a deep understanding and ability to analyze data and insights and form action plans based on our capacity, velocity, and creative performance. As the team lead across all MarComm, the Associate Director should apply consistent project management skills to the daily work, and will alternate evenly between daily creative projects and big-picture thinking and process building. This role will partner with leaders from the Technical Operations Team, Creative Operations Team, Project Management and Creative Management teams as well as Creative Directors, Producers, and Post Production leads to execute the day-to-day work as well as form business plans and roadmaps for continued optimization and success for our creative organization. They will enhance the infrastructure and operations of the creative department to increase timeliness and communications, while supporting the creative development process.

Tactically, the Associate Director will lead, facilitate, and drive all deadlines and workflows for Chewy creative projects utilizing our project management system, Workfront. The team is responsible for all final marcom assets to be trafficked to the DAM, the site or marketing platform. The Associate Director will lead the team in ensuring successful, on-time execution and delivery of requested assets. They will serve as a cross-departmental liaison between the Studio, Creative Services, and Marketing teams. They will negotiate time and resources with their business partners and will utilize PM software tools to track and evaluate capacity mapping, providing reports to the leadership team. They will foster a culture based on accountability, exceptional quality of work, and nurture a data driven mentality.

What you'll do:

  • Be a proactive senior manager and coach to direct reports always reinforcing best practices and inspiring a positive and supportive work environment. Build a high performing Marketing Project Management Team.
  • Analyze how the work is executed and solve for efficient workflows by removing bottlenecks and gaps
  • Work with Creative Operations leadership team to ensure team is partnering and supporting efficiently and effectively
  • Set strategic goals and initiatives for workflow efficiency and optimize SLAs
  • Gather, analyze, and report on production output data for efficiency & cost-benefit assessments across all asset and project types
  • Lead weekly stand-ups and cross functional team meetings
  • Resolve issues and solve problems throughout the entire project life cycle from strategy to final asset delivery including in market optimization and continuous improvement
  • Pull reports and keep leaders up to date on volume, velocity and capacity mapping.
  • Review quality of briefs submitted to studio and improve the process in partnership with Creative and Marketing Leaders.
  • Support the creative workflow by ensuring the team provides clear and concise direction to guarantee timely delivery
  • Monitor and push for timely review and approval processes
  • Create and maintain long term and short term project plans, including setting targets for milestones and project timelines, adhering to deadlines, budget, KPIs and allocating resources per campaign using project management software
  • Communicate, and monitor the progress of project timelines and tracking project deliverables in weekly internal meetings
  • Be an exemplary user of company systems such as Workfront, DAM, etc.
  • Light Travel required.

What you'll need:

  • Bachelor’s degree required in Communications, Marketing, or related field
  • 7-10 years of Creative/Marketing Project Management experience within an agency or marketing department setting, including managing creative teams/outside creative resources and interfacing directly with Executive Leadership.
  • High proficiency in Creative project management software expertise. Experience with Workfront or a similar project management tool required.
  • High level of understanding of creative production best practices for all channels and mediums and a solid understanding of the breadth and scale of the marketing function
  • Strong analytical skills and data-driven thinking
  • Deep understanding of the Creative process including Photography and Videography. Experience with Production and Post Production.
  • Experience managing cross-functional teams
  • Experience with Digital Asset Management technology, Production Management Technology, and various calendarization tools for studios and marketing.
  • Strong understanding of all aspects of digital and print production
  • Strong attention to detail, organization and time management skills
  • Strong analytical skills, with the ability to read relevant data, draw conclusions, and provide recommended course of action.
  • Strong communication and client service skills
  • Ability to think creatively and strategically, solve problems, remove barriers and challenge the status-quo.
  • Mature negotiation skills, and ability to support your ideas with facts, data and clear rationale. Be nimble in negotiations, but firm in representation of your point of view, and flexible enough to accept direction.
  • Ability to prioritize multiple tasks and projects in a fast-paced environment
  • Must be a people leader, mentor, and be invested in the growth and development direct and dotted line reports

About Chewy Studios

We are the ultimate one-stop shop for creative at We concept, design, and create original brands and packaging and online assets. We concept social campaigns, banners and lead the design for all internal and external marketing efforts. We also shoot and style all of our own photography, video and television commercials. If you saw it out in the wild and it had the Chewy logo on it, Chewy Studios was there – from start to finish. With positions ranging from entry-level script writing and production graphic design work to senior creative concepting, producing and photography, Chewy Studios does it all, in-house, with pride from 3 locations in Boston MA, Dallas TX, and the mothership in Dania Beach FL. If you love pets and crave working in an ultra-creative environment, give us a shout. We’re always interested in meeting new people – and their pets. 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.


Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.


Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!


Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.


VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.


Senior Integrated Marketing Manager

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