Account Executive, Client Services at BCV, A RateGain Company (Miami, FL or Remote)

| Miami, FL +1 more | Remote | Hybrid
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Job description

Are you a highly organized and detailed professional with a proven track record of client success? Do you have passion for driving the key client experience and overseeing the delivery of all client materials? If so, this is the opportunity for you!

You'll bring to the role in-depth knowledge of social and digital media and a track record of producing high-quality client work through ROI driven social strategies and marketing plans,

 

Key Responsibilities:

  • Client Championship: be their trusted partner + day-to-day lead for all aspects of their social marketing plan. Determine optimal solutions for continued partnership success and work together with dedicated internal team leads to ensure resolve should issues occur.
  • Portfolio Management: directly manage a hospitality client portfolio encompassing 30 or more accounts
  • Client Understanding: Demonstrate a deep and thorough understanding of each client's business objectives and overarching marketing plans; understand how to bring sustained success via social media deliverables
  • Content Planning & Onsite Content Captures: lead the development of monthly content planning, ad hoc requests; onsite content capture experiences, including planning, timelines, material
  • Client Engagement: lead calls and presentations, including the development of strategic materials (call agendas, call recaps, monthly reporting, campaign recaps, social strategies, industry insights, and quarterly business review)
  • Collaboration: Oversee all social campaigns, ensuring the success of all creative development, media placements, analytics/reporting, any necessary recalibration, case study development, working with Strategy, Creative, Media & Analytics, and Reporting team members
  • Quality Assurance: Ensure the consistency and accuracy of all budget practices across dedicated client accounts, including accurate ad spend management and client billing/invoicing

 

Knowledge, Skills and Abilities:

  • Bachelor’s Degree & 1-3 years of experience in social media, brand, or digital marketing working on large scale social communication campaigns
  • Deep business knowledge of social media tools and platforms, including Facebook, Instagram, Twitter, LinkedIn, Pinterest
  • Knowledge of paid media and digital analytics
  • Success developing and managing a multi-client portfolio, including complex projects and budgets and identifying digital and social trends to showcase value-adds, conflict management and issue resolution
  • Experience working with luxury and/or hospitality clientele a plus
  • Highly organized and able to handle multiple projects at once, with excellent written, verbal, and interpersonal communication skills
  • Ability to travel, up to 50% throughout the year

 

 

Employees must be fully vaccinated against COVID-19 and, if hired, present proof of vaccination prior to start date, unless eligible for a medical or religious accommodation or other accommodation required under applicable law.

 

 

BCV, a RateGain Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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Candidate Location Eligibility:
Chicago, IL

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
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    • Springboot Frameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • TableauAnalytics
    • New RelicAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
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    • PremiereDesign
    • Media EncoderDesign
    • AsanaManagement
    • Google DriveManagement
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    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • ScratchpadCRM
    • YeswareEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • OutreachLead Gen
    • HubspotLead Gen

An Insider's view of BCV, A RateGain Company

What are some social events your company does?

BCV strives to create and foster a sense of community through a variety of social events. Catered lunches are thoughtfully ordered. Happy hours after work are always a lively event thanks to our wonderful teammates. Perhaps my favorite is group lunch with our President.

Alejandro

Account Executive, Client Services

What's the biggest problem your team is solving?

Social media provides immense opportunity in the hospitality space. It allows for relationship building, strengtens a brand’s reputation and has the power to influence the decision making process. Ultimately our team of experts strive to power connection between travelers and hospitality.

Carolyn

Director, Global Marketing & Communications

How has your career grown since starting at the company?

Since my time at BCV, I've been given opportunities to deepen my knowledge in hospitality and social media marketing, collaborate with seasoned team members and other industry leaders and flex additional skills. This has allowed me to gain exposure to other areas of the market and take on new challenges, allowing me to grow into a Director role.

Adrianna

Director, Sales

How do your team's ideas influence the company's direction?

The Strategy + Innovation team capitalizes on the intersection of data, technology, industry trends, and consumer behaviors to drive optimal luxury service offerings and strategies. Backed by extensive owned data, our team’s efforts place us at the forefront of innovation in the hospitality industry and direct the future of our proprietary service.

Lindsey

Vice President, Product, Strategy & Innovation

What does your typical day look like?

From sunup to sundown I work hand in hand with our on-site team, making sure what we capture is not only exactly what the client and account team wants but something engaging to look at and hopefully on the cutting edge of storytelling.

Josh

Senior Videographer

What are BCV, A RateGain Company Perks + Benefits

BCV, A RateGain Company Benefits Overview

Thoughtfully blended, knowing that life outside of work is equally as important, we provide benefit options and perks to elevate our employee experience.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Yoga, Meditation
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

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