Marketing Services Program Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
At Alliance Healthcare, part of the Cencora family, we are committed to creating healthier futures. As a leading healthcare solutions provider, we support pharmacies through innovative services that enhance patient care, strengthen customer engagement and drive sustainable business growth.
We are looking for a Healthcare Services & Pharmacy Solutions Manager to lead the development and growth of innovative health services across our pharmacy network, including Telemedicine, Loyalty Programs and Dermatology solutions.
Position Summary
This role is responsible for driving the commercial success, adoption and operational execution of healthcare services across a network of 900 pharmacies. Acting as the link between pharmacies, service providers and end consumers, you will define go-to-market strategies, optimize service performance and deliver growth in a B2B2C environment.
Reporting to the Marketing Services Manager, you will play a key role in expanding Alliance Healthcare's healthcare services offering and creating value for both pharmacies and patients.
Key Responsibilities

• Lead the launch, implementation and growth of Telemedicine, Loyalty and Dermatology services across the pharmacy network.
• Develop and execute B2B2C marketing and commercial strategies to drive service adoption, engagement and revenue growth.
• Create marketing materials, training content, sales presentations and point-of-sale support tools.
• Train pharmacy teams and field teams to ensure successful deployment and service utilization.
• Coordinate internal teams, external providers and key stakeholders to ensure seamless service delivery.
• Monitor performance, KPIs, budgets and forecasts, providing regular business insights and recommendations.
• Identify operational challenges and implement solutions to improve pharmacy experience and business performance.
• Drive continuous improvement initiatives that enhance customer value and commercial outcomes.

What We're Looking For
Experience

• 5+ years of experience in marketing, business development, service management, project management or commercial roles.
• Experience in healthcare, pharmaceutical, retail or pharmacy environments is highly desirable.
• Proven experience managing multi-stakeholder projects and service-based business models.

Education

• Degree in Marketing, Business Administration, Pharmacy or a related field.

Skills

• Strong commercial and business development mindset.
• Excellent project management and stakeholder management skills.
• Analytical and data-driven decision-making capabilities.
• Strong communication, presentation and influencing skills.
• Experience managing budgets, forecasts and business KPIs.
• Advanced English proficiency.

Why Join Alliance Healthcare?

• Lead innovative healthcare services with direct impact on pharmacies and patients.
• Be part of a growing strategic business area within Cencora.
• Work in a collaborative, dynamic and purpose-driven environment.
• Enjoy opportunities for professional growth and career development.

Help shape the future of healthcare services in pharmacy and create healthier futures with Alliance Healthcare.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: Alliance Healthcare España S.A.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned