Marketing Operations Technology lead

Company Description

About Resillion

Resillion is a strategic quality partner - providing global quality engineering, testing, conformance, interoperability, and assurance services from initiation to launch - across software systems, cyber security, devices, digital products and media content.

With a passion for quality, Resillion delivers end-to-end solutions to support clients throughout their strategic digital initiatives offering a holistic approach across software and hardware.

Through our offices in Europe, UK, USA, India and China, we bring together 500+ experts with a commitment to driving success, combining the best human and artificial intelligence (AI) to deliver cutting-edge, quality engineering solutions.

Resillion offers deep sector expertise and partners with the world's leading companies in Telco, Media, Energy & Utilities, Healthcare, Finance and Consumer Electronics. www.resillion.com.

Job Description

Role Overview

We are seeking a highly skilled Website Developer and Marketing Technology Manager to lead the development and maintenance of our WordPress website while managing key marketing technologies that drive our marketing automation and CRM integration. This role is critical to enhancing Resillion’s digital presence and optimising our marketing technology stack.

Reporting into the Global Digital Marketing Manager and working with the Digital website and social manager.

Location: Hiring office Bangalore. Office based, Hybrid or Remote In India. (ideally Office or Hybrid)

Experience: Ideally someone with up to 4 - 5+ years' experience.

Key Responsibilities

Website Development & Management

Role Website Developer and Marketing Operations Technology Manager Hiring Department Marketing (Global)

Line

Manager Global Digital Marketing Manager (Mieke Verbeeck) but working closely into the Global Marketing Director (Justine Arthur too) Level Ideally someone with up to 4 - 5 years' experience

Location Ideally office based in Bangalore. If not Hybrid Remote. Or if need be just Remote. (Hiring office Bangalore) Employee type Start in January 2024 Full-Time (Permanent)

· Develop, and maintain the Resillion website using WordPress in terms of creating new templates and functionality to ensure the site has a world class user experience.

· Implement custom web solutions using HTML, JavaScript, PHP, and CSS.

· Ensure website security, performance optimisation, and UX best practices.

· Conduct regular updates, troubleshooting, and performance monitoring.

Marketing Technology Management

· Manage Salesforce CRM, including integrations with Lusha and Pardot (Salesforce Marketing Cloud Account Engagement).

· Implement and optimise marketing automation workflows, lead nurturing, and lead scoring.

· Support ABM campaigns with tailored landing pages and campaign tracking and to include rich content such as videos.

· Have experience of using AI tools that could enhance and make our development and content production more efficient but that also helps improve customer experience.

Digital Campaign Support

· Collaborate with the marketing team to support campaign launches.

· Ensure accurate tracking of campaign performance using web analytics tools.

Stakeholder Collaboration

· Work closely with global marketing teams, sales teams, and external vendors.

· Provide technical consultation for marketing strategy execution.

Qualifications

Required Skills and Experience

· Technical Skills: WordPress development (custom themes and plugins), HTML, CSS, JavaScript, PHP, API integration.

· Marketing Tech Expertise: Salesforce.com, Pardot/Salesforce Marketing Cloud Account Engagement, Lusha integration.

· Project Management: Ability to manage multiple projects, prioritize effectively, and meet deadlines.

· Analytical Skills: Strong experience with Google Analytics, SEO tools, and campaign reporting.

Desired Qualifications

· Experience: 3-5 years of relevant experience in a similar role.

· Industry Experience: Previous experience working for technology-focused and Western-based firms (preferably in the USA, UK, Canada, or Australia).

· Communication: Excellent written and spoken English.

· Team Collaboration: Ability to work in a global, cross-functional team environment.

Additional Information

Why Join Us?

· Be part of a global company driving innovation in quality engineering.

· Collaborate with a team of industry-leading professionals.

· Contribute to meaningful digital transformation projects.

 Resillion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.