Marketing Operations Manager

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

Marketing Operations Manager

GoodRx is looking for a Marketing Operations Manager to join our Marketing Department. The team is looking for a detail oriented person who has experience developing processes, engaging and managing technology platforms, and coordination/collaboration with cross-functional teams. The Marketing Operations Manager is responsible for optimizing and managing the operational infrastructure of the marketing team to ensure the successful execution of marketing strategies. This role combines strategic planning with hands-on execution, focusing on improving marketing processes, managing technology and analytics, and enhancing the overall effectiveness of the marketing organization.

This person will work closely with both internal and external stakeholders in order ensure the department monthly budget is maintained, department vendors are renewed, new team members are onboarded, existing platforms are up-to-date and will lead platform enhancements when called upon, and manage the Marketing Calendar for all external comms. 

Responsibilities:

• Manage and reconcile the daily Airtable Budget Change Requests (BCR) and ensure month budgets are reconciled and finalized on time.

• Manage the Marketing Calendar for the department.

• Manage the Marketing Vendor Renewals and the monthly spend reconciliation. Responsible for providing vendors with NDAs and Contracts. Responsible for onboarding new vendors via Gatekeeper.

• Responsible for new hire onboarding and hosting new hire orientation. Responsible for updating materials/lists needed for new hires . 

• Project manage quarterly budget timelines and ensure timely completion.

• Coordinate Marketing All-Hands content development and timeline

• Own the Marketing Confluence site and content.

• Responsible for making UX edits on our Asana Platform. This includes reviewing processes, templates, reports, user flows and intake forms and ensuring all are current and accurate.

• Assist with the coordination of Marketing event logistics. Responsible for all “Day of” coordination.

Required Skills: 

• Bachelor’s degree in Marketing, Business, or a related field; advanced degree preferred.

• 5+ years of experience in marketing operations, digital marketing, or a related role.

• Proven ability to collaborate across teams and manage multiple priorities in a fast-paced environment.

• Strong analytical skills when it comes to budget fluctuations

• Proficiency in or ability to quickly learn technical platforms such as basic google suite (ex. Sheets and Slides), basic Airtable knowledge is a plus, Confluence and Gatekeeper knowledge is a plus as well. We also use Jira, so basic knowledge is a plus.  

• Basic understanding of Marketing principles and best practices 

• Excellent project management skills and attention to detail

• Ability to develop and improve Marketing Operations processes

• Strong communication and collaboration skills to work effectively with cross-functional teams. (Working knowledge or ability to learn Slack is required) 

• Ability to coordinate and organize multiple tasks/requests at one time

All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

$108,000.00 - $173,000.00

New York Office:

$99,000.00 - $158,000.00

Santa Monica Office:

$90,000.00 - $144,000.00

Other Office Locations:

$81,000.00 - $130,000.00

GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [email protected].

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.