Marketing Operations Governance Manager, Vice President

Job Description
On the Marketing Operations Team, you will collaborate extensively with cross-functional teams including CMOs, Marketing Automation, Payments Operations, Controls, Legal, Compliance, and Finance to define and implement robust processes that enhance our marketing operations.
As a Marketing Operations Governance Manager on the Marketing Operations Team , you will establish and oversee risk management and compliance frameworks for Corporate and Investment Banking marketing. This strategic role ensures regulatory adherence, operational integrity, and effective execution of marketing processes, collaborating extensively with cross-functional teams.
Job Responsibilities

• Provide strategic oversight of compliance for all marketing communications and enterprise-wide initiatives.
• Govern marketing standards to maintain regulatory adherence across all channels and platforms.
• Partner with marketing teams to interpret and implement procedures for regulations such as CAN-SPAM and list validation.
• Standardize and ensure compliance with accessibility requirements, including asset distribution.
• Analyze and address differences in legal and compliance processes across business lines.
• Manage regulatory compliance frameworks, including legal reviews and data privacy requirements.
• Develop and maintain standardized operational frameworks for marketing activities.
• Consolidate and harmonize procedures across the integrated CIB Marketing organization.
• Ensure consistent application and annual review of disclaimers and claims in all materials.
• Collaborate on compliance attestations and operational efficiency initiatives (e.g., SharePoint, RBAC).
• Oversee audit management, acting as liaison with Audit and coordinating audit requests.

Required Qualifications, Skills and Capabilities

• Bachelor's degree in Marketing, Business Administration, or related field
• 7+ years of experience in Marketing operations experience
• Experience in marketing controls, compliance, or audit functions.
• Strong understanding of legal and compliance regulations affecting marketing practices
• Proven ability to manage multiple complex projects simultaneously while working collaboratively across diverse teams
• Excellent analytical, problem-solving, and communication skills with demonstrated ability to influence stakeholders at all organizational levels

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.