Marketing Operations Associate (Remote)
About Us
Bright!Tax is a leading provider of US tax services to Americans living abroad. We're a dynamic, forward-thinking firm delivering US tax compliance services to clients in every corner of the world. Our team is diverse, ambitious, and united by a spirit of adventure, freedom, and excellence.
The Role
Are you a systems-oriented, data-driven professional who thrives in the details? We're looking for a Marketing Operations Associate to be the technical backbone of our high-growth marketing team. Reporting directly to the Director of Marketing, you will execute and maintain the operational infrastructure that powers our lead generation and marketing performance.
This is a role for someone who loves clean data, knows HubSpot inside out, and takes satisfaction in making systems run smoothly. You'll set up and manage funnels based on senior guidance, then own the day-to-day monitoring and continuously propose improvements. On the side, you'll roll up your sleeves to support the team on a variety of projects as we grow.
Key Responsibilities
- Funnel Setup & Ownership: Implement lead generation funnels in HubSpot — including landing pages, automated email sequences, and lead-capture forms — based on strategy defined by senior team members. Once live, you own the monitoring, troubleshooting, and optimization proposals.
- CRM & Data Integrity: Serve as the guardian of our HubSpot database. Keep lead data clean, properly segmented, and organized so campaigns hit the right audience every time.
- Reporting & Performance Tracking: Build and maintain monthly and ad-hoc reports on funnel performance, lead quality, and campaign ROI. Flag trends, anomalies, and opportunities.
- Technical Asset Support: Assist with the production of marketing assets — email templates, landing pages, lead magnets — with an eye for detail and consistency.
- Team Support: Provide flexible operational support across marketing projects, stepping in wherever your technical skills add value.
What We're Looking For
- Experience: 3–5 years in marketing operations, HubSpot administration, lead generation.
- HubSpot Proficiency: You're highly comfortable in HubSpot — workflows, lists, forms, reporting, and data hygiene are second nature to you. HubSpot certifications are a plus.
- Data-First Mindset: You love working with numbers and systems. You notice when something's off in a dataset and you know how to fix it.
- AI-Fluent: You're already using AI tools to work smarter and are excited to bring that into a growing marketing stack.
- Reliable Executor: You follow direction well, ask the right clarifying questions, and deliver cleanly without needing to reinvent the wheel.
- Clear Communicator: Fluent in English, able to document processes and present data findings simply and clearly.
- Bonus: Background in finance, business services, or the expat/global living sector.
Why Bright!Tax
- Autonomy within Structure: Remote-first, with the freedom to manage your own workflow inside a well-defined operational framework.
- Visible Impact: Your work directly feeds the engine of a high-growth global firm.
- Room to Grow: As the team scales, so does the scope of this role.
Details
- Location: Remote
- Role Type: Independent contractor
- Reporting to: Director of Marketing
- Compensation: $25,000–$35,000 / year
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What We Do
With clients in every country worldwide, Bright!Tax is the go-to cloud-based US expat tax prep firm most sought after by the 10 million Americans who are living abroad. US income tax preparation. All CPAs. Secure. Precise. Guaranteed.
