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We make fun, useful and expressive products and allow our customers' favorite charities to profit.
The Role
Manage marketing operations by leading packaging audits, digital asset management, budget tracking, process improvement, vendor management, and performance measurement.
Summary Generated by Built In
Launched in 2014 by former philosophy professor David Barnett, PopSockets is a global digital-lifestyle company that sells empowering, fun, and expressive products that improve people’s digital lives. PopSockets has sold close to 300 million of its iconic phone grips in 75 countries and now has an expanding ecosystem of related products, including phone cases, wallets, mounts, batteries, and chargers.
Our mission is to empower enhanced mobile functionality, self-expression, and authentic human connection. We imagine an Eternal Positivity Machine that sparks joy, creativity, and meaningful relationships. We bring this vision to life by upholding the highest standards in materials, packaging, logistics, and design—while ensuring our supply chain and labor practices remain ethical, responsible, and transparent.
In 2021, PopSockets was honored as one of Fast Company’s World's Most Innovative Companies.
Your Objective: To be the connective tissue across Marketing teams, ensuring seamless execution of initiatives from intake to delivery while maintaining clear visibility into budgets, performance, and workflows.
Your Job: Reporting to the Sr. Manager of Marketing Operations, partner closely with teams across Marketing and the broader organization to build and optimize the systems, processes, and analytics that power our marketing function. This is a 6-month temporary role covering maternity leave with strong potential to convert to a full-time position based on performance and business needs.
Packaging Project Management
· Own and lead comprehensive packaging audit to ensure all graphics meet brand standards, regulatory requirements, and retailer guidelines across all SKUs
· Serve as the central point of contact for packaging graphics, maintaining clear documentation, version control, and status reporting
· Identify gaps, risks, and improvement opportunities within packaging graphics workflows and drive process enhancements to increase efficiency and accuracy
Digital Asset Management
· Own and administer the marketing DAM, ensuring assets are organized, discoverable, up-to-date, and consistently governed
· Train team on DAM best practices and drive adoption across the organization
· Develop governance standards and systems to maintain asset quality and accessibility
Marketing Budget Tracking
· Support management of the marketing operations budget, including tracking spending, forecasting, and reconciling plans
· Create clear reporting and visibility for Marketing and Finance leadership
· Partner with Finance to ensure accurate budget planning and tracking
End-to-End Marketing Process Ownership
· Design, document, and continuously improve end-to-end marketing workflows (intake, prioritization, planning, execution, approvals, and launch)
· Establish clear milestones, timelines, and SLAs to reduce friction and increase productivity
· Identify process bottlenecks and implement solutions that streamline execution
Data, Reporting, and Performance Measurement
· Define operational KPIs and success metrics for marketing execution
· Build dashboards and reporting that provide clarity on performance and progress
· Ensure data consistency across tools and translate findings into actionable insights
Vendor and Agency Management
· Manage relationships with external vendors and agencies and own contracts and SOWs
· Ensure agencies align with internal processes and timeline requirements
· Track external spend against overall Marketing budget
Your Personal Attributes
- You're a systems thinker who sees how all the pieces connect and finds joy in building efficient processes
- You're both analytical and collaborative — comfortable diving into data while building strong cross-functional relationships
- You have exceptional organizational skills and thrive on bringing order to complexity
- You're naturally curious and ask great questions to understand how things work and how they can work better
- You communicate clearly and can translate complex technical concepts for non-technical stakeholders
- You're proactive and solution-oriented, anticipating needs before they become problems
- You bring calm, positive energy to high-pressure situations and help teams move forward
You'll Know You're Successful When
- Marketing teams consistently describe workflows as smooth, clear, and efficient
- Leadership has real-time visibility into budget, performance, and project status through your dashboards
- The DAM is the go-to source of truth that everyone uses and trusts
- You're the first person teams come to when they need to optimize a process or solve an operational challenge
- Marketing is hitting timelines more consistently and operating within budget
- You've built vendor relationships that deliver quality work on time and on budget
- Cross-functional partners view Marketing Operations as an enabler, not a bottleneck
- You've made such a strong impact during the 6-month coverage that the team can't imagine working without you
Requirements
- 4–5 years of experience in marketing operations, marketing analytics, or a related function
- Proven experience owning and improving end-to-end marketing processes, workflows, and governance models
- Hands-on experience managing marketing performance reporting, dashboards, and KPI frameworks
- Strong analytical skills with the ability to translate data into actionable insights and recommendations
- Experience working with marketing technology stacks (e.g., CRM, marketing automation, DAM, project management, analytics tools)
- Demonstrated ability to manage and forecast marketing budgets, track spend, and partner effectively with Finance
- Comfort working with data across multiple sources, ensuring consistency, accuracy, and reliability
- Excellent organizational skills and attention to detail
- Strong communication and collaboration skills with ability to work effectively across functions
- Self-starter with ability to work independently and manage multiple priorities simultaneously
- Ability to hit the ground running and make an immediate impact in a temporary role
PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.
Top Skills
Analytics Tools
CRM
Dam
Marketing Automation
Project Management
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The Company
What We Do
PopSockets LLC designs, manufactures and sells innovative products that merge function with self-expression. The PopSocket is a collapsible grip and stand that provides effortless one-hand holding for any mobile device. Customizable, re-positionable, and fun to pop, PopSockets embody the company’s mission to merge function with self-expression.
Why Work With Us
We combine the traditional benefits of a startup (amazing, dog-friendly office, tons of perks, lots of vacation time) with the growth and promise of an already successful organization. Come jump on the train.
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