Marketing Operations Analyst

We’re super into the work we do and the community we’ve built and think you might be, too. 

Q-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals. A market disruptor and innovator, Q-Centrix believes that there is nothing more valuable than clinical data as it is critical in delivering safe, consistent, quality healthcare for all. Bringing together deep expertise across providers, clinical knowledge, data and software, Q-Centrix provides an integrated approach that can redefine and streamline the data management and real-world application process for the healthcare industry, thereby enabling increased efficiency and exciting new solution opportunities. 

Providing the industry’s first Enterprise Clinical Data Management (eCDM™) platform, Q-Centrix utilizes its market-leading software, the largest and broadest team of clinical data experts, a modern-stack software and reporting data structure, and best practices from its 1,200+ hospital partners to securely extract, curate, structure, and enhance clinical data at the highest quality level. The resulting high quality structured clinical data is then utilized to support reporting demands, drive improved care delivery, meet financial and operational needs, enable population health workflows and power broad research use cases. Its solutions cover a breadth of clinical segments, including cardiovascular, oncology, infection prevention, trauma and real-world data applications. Q-Centrix’s platform enables its partners to access valuable clinical information that may otherwise be trapped across multiple workflow systems and clinical information platforms. Q-Centrix is positioned for continued growth as they integrate new capabilities and business lines. 

Backed by a leading global private equity growth firm, TPG, Q-Centrix will continue to invest heavily in technology (data, software, automation), people, and processes that can accelerate access to high-quality structured clinical data at scale and facilitate greater real-world data applications. 

Job Summary:

We’re seeking a curious Marketing Operations Analyst with a strong analytical background to conduct research to understand our business processes, input, analyze and interpret data for key stakeholders fto make strategic planning decisions.

You are an eager self-starter who can manage multiple projects simultaneously and consistently meet deadlines thanks to stellar planning and project management skills. If asked, your colleagues would describe you as both creative and process oriented. You thrive in a fast-paced, highly collaborative environments.

Essential Functions:

• Data analysis: Identify sources, analyze and visualize data to uncover market needs, product adoption, program effectiveness and other insights. Perform market, customer and industry research using internal and external databases, secondary resources and the internet, while maintaining and documenting data sources to ensure sustainable ongoing updates to the data asset.
• Documentation: Design process documentation for historical and improvement purposes.
• Reporting: Create and maintain metrics reports.
• Audience Segmentation: Assist in customer segmentation, new product positioning and commercialization.
• System management: Assist in pricing operations initiatives within Salesforce.

Required Skills/Abilities:

• 3 + years of professional experience under your belt in an analytics or related function.
• Robust experience using Microsoft Excel and any statistical data packages for data analysis.
• Basic experience with PowerPoint, Word, and Outlook.
• Great communicator with strong writing skills.
• Analytically savvy. You’re able to understand complex information and communicate it clearly and concisely to others.
• Consider yourself curious and up for a challenge. You’re eager to do the best work of your life with a great excitement to learn.
• Call yourself a problem solver. When you detect a problem, you dive deeper and deeper until you have a solution.
• Service-oriented. You’re quick to respond to your teams’ needs, willingly providing comprehensive solutions.

Preferred Education and Experience:

• Bachelor’s degree, preferably in business management, economics, marketing, or computer science.
• Experience entering and reporting on Salesforce data.

Supervisory Responsibilities: None

Work environment/Physical Demands: Continuous sitting and fine manipulation.

Travel Requirements: 0-5%

Work Authorization:  Legally able to work in the United States without sponsorship

Total Rewards:

At Q-Centrix, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!​

The target salary range for this role is $60,000.00 to $70,000.00 per year. An individual’s salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Salary ranges are reviewed, at minimum, annually and all team members are eligible for performance-based salary increases during our organization’s annual review period. All commissions are considered variable pay and are paid per the Q-Centrix commission plan, which is shared with team members annually. The actual commission payout may be higher or lower, depending on individual performance.

In addition to our inclusive and innovative working environment and competitive pay, team members enjoy:

• Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Opportunities for professional development.