Marketing Manager

Posted 21 Days Ago
Be an Early Applicant
San Carlos, CA, USA
In-Office
120K-135K Annually
Mid level
Healthtech • Machine Learning
The Role
Lead and execute integrated lifecycle marketing campaigns across email, SMS, social, display, and content. Build, QA, and launch automated campaigns, code and test templates, analyze performance, optimize for engagement and retention, support client reporting, run events and launches, and collaborate with Sales, Product, Engineering, and external vendors.
Summary Generated by Built In

About XP Health

At XP Health, we're on a mission to revolutionize vision care through cutting-edge technology, including augmented reality, while ensuring a delightful and seamless user experience. We aim to make high-quality eye care accessible to everyone. Today, we are honored to serve over 3,000 clients, including several Fortune 500 logos and notable Silicon Valley companies. With passionate founders and a team that boasts deep expertise in the field, XP Health has driven efficient, best-in-class growth to date, and is hungry for more. 

We invite you to become part of our dynamic and diverse team, where unique perspectives meet unparalleled growth opportunities. With over $50M in funding raised, including our Series B round in early 2024, we’re positioned for exciting new challenges and impactful contributions to the healthcare landscape.

The Opportunity

XP Health is looking for a Marketing Manager to help drive growth across the full member lifecycle—from client acquisition and enrollment to ongoing engagement and retention. This role is ideal for a hands-on marketer who enjoys turning strategy into execution and thrives in a fast-paced, collaborative environment.

You’ll play a critical role in bringing XP Health’s story to life across channels, partnering closely with Sales, Product, Engineering, and external vendors to deliver thoughtful, high-impact campaigns. If you’re energized by experimentation, data-driven iteration, and building meaningful experiences for members, this role offers the chance to make a real impact.

Core Responsibilities
  • Own and execute integrated marketing campaigns that drive brand awareness, member engagement, and growth across email, social, display, direct mail, and content channels
  • Lead lifecycle marketing execution, including building, QA’ing, and launching campaigns in partnership with engineers and third-party vendors
  • Code and QA templates
  • Schedule email and SMS sends
  • Troubleshoot delivery or performance issues
  • Support client reporting
  • Ensure marketing communications are well-designed and effective, with layouts optimized for performance, usability, and mobile experience
  • Analyze campaign performance and translate insights into optimizations that improve engagement, conversion, and retention
  • Partner with Sales to align marketing efforts with revenue goals and support pipeline growth
  • Plan and execute events, product launches, and promotional initiatives that increase awareness and drive adoption
  • Build and maintain strong relationships with external clients, partners, agencies, and vendors
  • Represent the Marketing function in client meetings, clearly communicating strategy, performance, and next steps
Requirements
  • 3+ years of experience in Marketing, Business, Communications, or a related field
  • Strong attention to detail and organizational skills, with the ability to manage multiple priorities in a fast-moving environment
  • A solid understanding of digital marketing channels and tools, especially email and lifecycle marketing
  • Hands-on experience with email and marketing automation platforms (e.g., HubSpot, Customer.io, Salesforce Marketing Cloud)
  • Proficiency with design tools such as Figma or Adobe Creative Suite
  • Comfort working cross-functionally and communicating clearly with both technical and non-technical partners
  • A proactive, ownership-driven mindset—someone who sees opportunities and takes initiative
Bonus Skills (Nice to Have)
  • Visual design or light coding experience
  • Product marketing experience, including personas, user journeys, or messaging frameworks
  • Experience leveraging AI tools or automation to improve marketing efficiency and experimentation
Why Join XP Health?
  • Shape the future of vision health with an ownership mindset in a mission-driven startup
  • Work alongside a team that values innovation, creativity, and bold execution
  • Be the face of change for providers transforming the member experience
  • Competitive compensation, benefits, and growth opportunities in a scaling company
  • We aren’t looking for perfection, none of us is perfect. We are looking for those who have a strong character and desire to continually learn and contribute to a meaningful mission.

Note: This role is preferred onsite in San Carlos, CA, with an expectation of being in the office at least 2 days per week to support collaboration and cross-functional work.

CA Pay Range
$120,000$135,000 USD

Compensation & Benefits

We offer a competitive compensation package that includes salary, equity options, paid time off, bonuses, a 401K plan, and comprehensive benefits. We believe in taking care of our team members so they can focus on their work and personal development.

XP Health’s company values

  • Members First: We put our members at the heart of everything we do, driving every decision with their needs in mind.
  • Drive Impact: We are achievement-oriented, have an ownership mindset, transcend expectations, and focus on delivering excellence. We measure success by the impact we create.
  • Innovate Boldly: We tap into our individual talents to challenge the status quo and pioneer courageous new ideas.
  • Grow Together: We embrace curiosity, challenges, and continuous improvement while supporting each other’s growth. Mistakes are welcome; we learn, adapt, and move forward together.
  • Lead with Kindness: We strive for excellence while remaining humble, empathetic, inclusive, and grounded.

Diversity & Inclusion Commitment

At XP Health, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We believe that a variety of perspectives and experiences contribute to innovation and success. We welcome applicants from all backgrounds, including racial and ethnic minorities, individuals with disabilities, veterans, and members of the LGBTQ+ community. 

Our goal is to create an environment where everyone feels valued, respected, and empowered to contribute their unique talents. We encourage all individuals who are passionate about our mission to make vision care more affordable, accessible, and convenient to apply, and join us in building a more inclusive future together.

Come join our fast-growing team to disrupt and recreate a better vision care experience from the ground up!

By clicking "Submit Application," you acknowledge that you have read and agree to the XP Health Job Applicant Privacy Policy and Notice at Collection. 

 

Skills Required

  • 3+ years of experience in Marketing, Business, Communications, or a related field
  • Strong attention to detail and organizational skills, ability to manage multiple priorities in a fast-moving environment
  • Solid understanding of digital marketing channels and tools, especially email and lifecycle marketing
  • Hands-on experience with email and marketing automation platforms (e.g., HubSpot, Customer.io, Salesforce Marketing Cloud)
  • Proficiency with design tools such as Figma or Adobe Creative Suite
  • Comfort working cross-functionally and communicating with technical and non-technical partners
  • Proactive, ownership-driven mindset
  • Visual design or light coding experience
  • Product marketing experience, including personas, user journeys, or messaging frameworks
  • Experience leveraging AI tools or automation to improve marketing efficiency and experimentation

XP Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about XP Health and has not been reviewed or approved by XP Health.

  • Equity Value & Accessibility Equity is part of compensation alongside competitive salary and bonus, offering potential upside in a high‑growth startup context. Current job postings reiterate equity as a core element of total compensation.
  • Leave & Time Off Breadth Flexible PTO is included as a standard benefit. Roles highlight this policy as part of the overall package.
  • Retirement Support A 401(k) plan is available as part of the benefits package. This provides baseline retirement support even though public materials do not specify a match.

XP Health Insights

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The Company
HQ: Palo Alto, CA
32 Employees
Year Founded: 2018

What We Do

XP Health is a modern vision care platform that is a virtual-first approach for eye care and eyewear that can work as a standalone benefit or alongside any vision insurance plans. Using artificial intelligence, augmented reality, customer-centric design, and care navigation, the XP Health platform provides employees and their families with access to high-quality, comprehensive vision care at significantly lower costs while expanding their coverage by 3x.

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