Marketing/Sales Representative

Posted 6 Days Ago
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Waco, TX, USA
In-Office
Junior
Healthtech • Kids + Family
The Role
Build and maintain relationships with healthcare providers, medical offices, hospitals, clinics, and community partners to grow Breast Pump Depot’s Waco market. Educate referral sources and customers, develop new referral opportunities, manage account follow-up, represent the organization at outreach events, and help resolve customer concerns. The role also supports medical supply delivery, documentation, HIPAA compliance, and customer experience improvements.
Summary Generated by Built In

At Pediatric Home Service (PHS), we help children with medical complexities live their best lives — at home, with their families and in their communities. Our teams work together to provide specialized pediatric care, equipment, education, and support while making the healthcare experience easier for the families we serve.

Position: Breast Pump Depot Marketing Representative
Location: Waco, TX
Schedule: Full-Time, Monday–Friday, 8:00 a.m.–5:00 p.m.
Work Environment: In office with local travel/outreach as needed

The Role:

Our Breast Pump Depot team is looking for a relationship-driven Marketing Representative to help grow our presence throughout the Waco market. This role combines healthcare outreach, customer service, education, and business development with a focus on supporting moms, babies, healthcare providers, and community partners.

You’ll spend time building relationships in the community while also supporting customers and patients throughout their experience with Breast Pump Depot.

What You’ll Do:

- Build and maintain relationships with healthcare providers, medical offices, hospitals, clinics, and community partners
- Educate referral sources on Breast Pump Depot products and services
- Identify opportunities to develop new referral relationships and grow the market
- Maintain consistent communication and follow-up with existing accounts
- Represent Breast Pump Depot and PHS professionally at community and outreach events
- Provide education to customers and patients on the proper use, safety, and storage of products
- Assist with delivery of medical supplies when needed
- Respond to customer questions or concerns and coordinate timely solutions
- Maintain accurate documentation of customer interactions, concerns, and resolutions
- Protect patient confidentiality and follow HIPAA and applicable compliance requirements
- Collaborate with internal teams to create a positive experience for patients, families, and referral partners
- Identify opportunities to improve processes, communication, and the overall customer experience

What We’re Looking For:

- 1–3 years of sales, marketing, outreach, healthcare, or relationship-building experience preferred
- Healthcare or medical sales experience is a plus, but not required
- Strong interpersonal skills and confidence building relationships with new people
- Excellent written and verbal communication skills
- Self-motivated and comfortable independently managing outreach and follow-up
- Strong organizational skills with the ability to manage multiple relationships and priorities
- Comfortable with local travel and spending time in the community
- Proficiency with Microsoft Office and general technology
- College degree required

Why PHS?

At PHS, every role contributes to helping children and families thrive. We’re looking for someone who enjoys connecting with people, building meaningful partnerships, and representing a mission-driven organization in the community.

Benefits:

Eligible employees have access to benefits including:

  • Medical, dental, and vision insurance
  • Paid Time Off (PTO)
  • Paid holidays
  • 401(k)
  • Short- and long-term disability and life insurance
  • Tuition reimbursement and professional development opportunities

Interested candidates are encouraged to apply and learn more about joining the Pediatric Home Service team.

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123

Skills Required

  • Strong interpersonal skills and confidence building relationships with new people
  • Excellent written and verbal communication skills
  • Self-motivated and able to independently manage outreach and follow-up
  • Strong organizational skills and ability to manage multiple relationships and priorities
  • Comfort with local travel and community-based work
  • Proficiency with Microsoft Office and general technology
  • 1-3 years of sales, marketing, outreach, healthcare, or relationship-building experience
  • Healthcare or medical sales experience
  • College degree
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The Company
HQ: Roseville, MN
822 Employees
Year Founded: 1990

What We Do

Pediatric Home Service (PHS) provides home-based healthcare for children with medical complexities. Its services include respiratory and medical equipment, infusion and pharmacy, home-care nursing, and feeding support. The company’s mission is to care for children in the comfort of their own homes, with a focus on clinical excellence, customer service, family support, and achieving positive outcomes for every child and family it serves.

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