🚀 ZIWO is Hiring: Marketing Development Representative 🚀
We are looking for a Marketing Development Representative (MDR) to join our fast-growing start-up and play a key role in generating qualified leads and driving our growth. This role is ideal for candidates with at least 1 year of experience in inside sales, lead generation, or call center environments.
- Location: Riyadh, Saudi Arabia
- Department: Sales – Revenue
- Employment Type: Full-Time
- Experience Level: Entry to Mid-Level (1+ years)
About ZIWO
ZIWO is an Omni-channel Cloud Contact Center Software (CCaaS) platform that provides straightforward solutions for companies to communicate with their clients via Phone, WhatsApp, SMS, and more. We connect 145 countries globally, including the GCC, enabling users to instantly expand their reach into new geographies.
Our platform offers ready-made plugins with major CRMs and is fully integrated with any app, thanks to an open API architecture. ZIWO empowers teams to scale customer interactions across all channels with ease.
About the Role
As a Marketing Development Representative, you will be on the front lines of our sales and marketing engine. Your mission is to create and qualify new business opportunities by actively engaging with prospects across various channels. You'll serve as the first point of contact and play a vital role in nurturing interest and driving pipeline growth.
Responsibilities
- Generate Sales Qualified Leads (SQLs) through inbound marketing campaigns and proactive outreach.
- Maintain active engagement with both new and existing leads using creative follow-up strategies via LinkedIn, email, and phone.
- Identify new business opportunities to fuel ZIWO’s growth.
- Respond promptly to incoming inquiries and provide timely follow-ups.
- Qualify prospects based on business needs and potential fit with ZIWO’s solutions.
- Clearly and effectively communicate ZIWO’s value proposition to potential clients.
Qualifications
- Bachelor’s degree or higher.
- Minimum 1 year of experience in inside sales, lead generation, or a call center role.
- Bilingual in English and Arabic is a must.
- Excellent communication skills with a clear, goal-oriented approach.
- Ability to lead conversations while knowing when to actively listen.
- Comfortable working with KPIs and performance metrics.
- High energy, positive attitude, and a proactive mindset.
- Thrive in fast-paced, dynamic startup environments.
Why Join Us?
- Be part of a fast-growing tech company transforming customer communications in the MENA region.
- Work with a diverse and ambitious team in a hybrid setup.
- Competitive salary and performance-based incentives.
- Career growth and learning opportunities in a supportive, startup culture.
Equal Opportunity Employer
ZIWO is proud to be an equal-opportunity workplace. We believe diversity drives innovation and hire great people from a wide variety of backgrounds.
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What We Do
ZIWO is Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients with a crystal-clear voice. ZIWO has readymade plugins with most CRM and is integrable with any app.
Ziwo provides businesses with access to an industry-leading cloud contact center solution. The software includes advanced features such as call tracking, Virtual phone numbers in 150+ countries, Call Masking, End Call Survey, CDR, IVR, Real-time Reporting, and more.
Ziwo provides its solution to clients such as Tabby, Damac, Talabat, Deliveroo, Al Tayer, Floward, and many more.
