About Sacred Heart University
As one of the nation’s largest Catholic universities and among the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. Nearly 10,000 students attend the University’s nine colleges and schools: College of Arts & Sciences; School of Communication, Media & the Arts; School of Social Work; School of Computing & Engineering; School of Performing Arts; College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; and the Dr. Susan L. Davis, RN, & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic universities as it was established to be led by the laity. This contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts and, at the same time, cultivates students to be forward thinkers who enact change in their own lives, professions, and communities. Sacred Heart University has earned national recognition for academic excellence, student success, career outcomes, and campus experience. The Princeton Review recognized SHU in its Best 392 Colleges: 2027 Edition and Best Business Schools: 2027 Edition, while additional national recognitions highlight the University’s commitment to preparing students for meaningful careers and lifelong success. Sacred Heart is home to the award-winning, NPR-affiliate station, WSHU Public Radio; Division I athletics; and an impressive performing arts program that includes choir, band, dance, and theatre. www.sacredheart.edu
View SHU’s Faculty Experts Here
To apply:
Qualified candidates are invited to submit a completed application and résumé through the University's online application system. Applications submitted outside of the official Careers at SHU website will not be considered. Applicants should not apply through third-party or external job sites, as such postings may be fraudulent or may misrepresent opportunities that are no longer available at the University. A cover letter or statement of interest is preferred for all staff positions.
Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
Position Summary
The Web Operations Coordinator is responsible for coordinating, maintaining, and optimizing content across the University’s website and digital platforms. This position works collaboratively with academic, administrative, strategic enrollment management, and marketing & communications teams to ensure web content is accurate, timely, engaging, accessible, and aligned with institutional goals.
This role serves as a key resource for website content strategy and governance, helping departments effectively present information to their audiences while maintaining a consistent University brand and user experience. The position applies web content best practices, search engine optimization (SEO), accessibility standards, analytics, and emerging digital trends to improve the effectiveness and performance of the University’s online presence.
The position also helps ensure website content and digital experiences comply with Web Content Accessibility Guidelines (WCAG) 2.1, with an emphasis on creating an inclusive and accessible experience for all users.
This is a temporary, part-time position.
Principal Duties & Responsibilities
- Create, edit, publish, and maintain accurate, engaging and audience-focused website content.
- Collaborate with University departments to develop, update, and organize web content.
- Assist with overall web strategy and development to support enrollment, retention, and advancement strategic goals.
- Apply SEO, AEO, and GEO best practices to improve content visibility and user engagement.
- Ensure web content meets WCAG 2.1 accessibility standards and institutional accessibility requirements.
- Conduct content audits and quality assurance reviews to identify outdated content, broken links, accessibility issues and other content concerns.
- Maintain consistent University voice, branding, content standards and website governance practices.
- Develop and maintain effective navigation, calls to action and pathways that help users find information and complete desired tasks.
- Stay current with higher education web trends, accessibility standards, search technologies and digital best practices.
- Develop more technical pages such as online forms, surveys, applications, and photo galleries as needed.
- Perform other related duties and special projects as assigned.
Knowledge, Skills, Abilities & Other Attributes
- Bachelor’s degree required with 1-2 years’ experience or equivalent combination of education and/or experience in web development/universal design, digital marketing, English/writing, or another related field.
- Understanding of accessibility and accessibility barriers of websites, applications, and documents.
- Experience working with Microsoft Office suite, Adobe PDF Creator, Adobe Photoshop.
- Experience with content management and project management systems. Knowledge of Terminal Four Site Manager CMS a plus.
- Strong organizational skills with ability to work with a variety of departments across campus, work under deadlines, plan, organize, and execute multiple and continuing assignments.
- Effective communication skills.
Unusual Working Conditions
This is a temporary, part-time position requiring between 10 and 20 hours per week.
Pre-Employment Requirements
All offers of employment are contingent upon satisfactory completion of a background check.
Compensation & Benefits:
The hourly compensation for this position ranges from $23.50–$25.00.
Non-benefit eligible employees are unable to participate in the University’s employee health and welfare benefit programs; however, part-time, non-benefit eligible employees are eligible to participate in Sacred Heart University’s 403(b) retirement plan, but they are not eligible to receive the employer matching contributions, subject to the terms and eligibility requirements of the plan. Temporary, per-diem, and seasonal staff are not eligible to participate in the 403(b) retirement plan.
This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied.
Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 1-2 years of experience in web development, universal design, digital marketing, English/writing, or a related field
- Understanding of website, application, and document accessibility barriers
- Experience with Microsoft Office Suite, Adobe PDF Creator, and Adobe Photoshop
- Experience with content management and project management systems
- Strong organizational skills and ability to manage multiple assignments under deadlines
- Effective communication skills
- Knowledge of Terminal Four Site Manager CMS
What We Do
Sacred Heart University (SHU) is a private university in Fairfield, Connecticut, serving more than 10,000 students through nine colleges and schools. It provides undergraduate, graduate, and doctoral education across areas including arts and sciences, communication, business, computer science, engineering, health professions, education, and social work. Its mission emphasizes student-centered learning, curiosity, service, personal development, and a respectful environment where students can thrive.
