Marketing Analytics Chief of Staff

Posted Yesterday
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2 Locations
In-Office
Senior level
Fintech
The Role
Partner with marketing analytics leadership to improve team effectiveness, design operating rhythms, manage cross-functional projects and dependencies, prepare concise updates and presentations, coordinate strategic priorities and OKRs, and build analytics domain fluency to drive follow-through and accountability.
Summary Generated by Built In

Internal Career Opportunity Description: 

The Marketing Analytics Chief of Staff partners closely with leadership to improve how the team operates, drive clarity and follow-through on priorities, and strengthen coordination across key stakeholders. This role is ideal for a highly motivated, self-starting individual who brings strong judgment, takes initiative without waiting for direction, and thrives in a fast-paced environment. You will help the leadership team operate more effectively by shaping team routines, improving planning and communication, and building the structure and momentum needed to move important work forward. 

Details: 

What You’ll Do 

Leadership Team Effectiveness: Improve the way the leadership team operates by strengthening planning routines, meeting effectiveness, follow-through, and cross-functional coordination. Bring structure to priorities, surface gaps early, and help leaders stay focused on the highest-value work. 

Team Productivity & Ways of Working: Design and mature team operating rhythms such as planning, staff meetings, All Hands, Analytics Collab, reviews and retrospectives, and quarterly business reviews. Identify friction points and implement practical improvements that increase focus, accountability, and team productivity. 

Operational Excellence: Independently drive alignment across critical partners and manage cross-team dependencies to reduce friction and accelerate delivery. Serve as a central point of coordination for updates across broader programs. Prepare concise weekly, monthly, and quarterly updates that connect work to business priorities and OKRs while reinforcing a culture of preparation, accountability, and continuous improvement. 

Strategic Coordination: Own agendas, materials, and follow-ups for key forums. Ensure decisions, owners, and timelines are captured clearly and translated into action. Anticipate what leaders need to make progress and help keep high-priority work moving. 

Presentation: Independently develop high-quality PowerPoint presentations to communicate priorities, progress, and decisions to a variety of audiences. 

Communication Excellence: Deliver clear and timely updates across the organization. Tailor communications for different audiences and help ensure work is understood, socialized, and moving forward with alignment. 

Build Analytics Domain Fluency: Develop strong working knowledge of the team’s analytics work, tools, and processes so you can speak about priorities, insights, and progress with confidence and clarity to business partners and stakeholders. 

Core Responsibilities 

1. Manages projects or multiple workstreams within a broader project or program. Develops, implements, and monitors project plans. Contributes expertise to major project deliverables, milestones, and required tasks. 

2. Provides insight on best practices and common obstacles based on prior experiences. Serves as a trusted advisor to ensure projects are aligned with the overall company strategy and market conditions. 

3. Communicates project status and issues regularly to stakeholders, including leaders, team members, and senior managers. 

4. Builds and maintains effective relationships. Proactively fosters communication between internal and external project stakeholders. Influences key decisions across stakeholder groups. 

5. Proactively identifies, manages, and mitigates risks and any related project issues. Communicates solutions on key issues or projects to management and stakeholders to obtain their input and buy-in as appropriate. 

6. Participates in special projects and performs other duties as assigned 

Qualifications 

  • Minimum of five years of related work experience, with experience supporting cross-functional initiatives, improving team operations, or managing complex workstreams. Financial Services and function-specific experience preferred. 

  • Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. 

  • Demonstrated ability to take initiative, work independently, and operate effectively in ambiguous environments with limited direction. 

  • Strong written and verbal communication skills, with the ability to adapt messages for a range of business audiences. 

  • Experience developing polished presentations, organizing leadership discussions, and driving follow-through on decisions and action items. 

  • Intellectual curiosity and comfort working in an analytics-driven environment, with the ability to build credibility with both analytical and business partners. 

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Minimum of five years of related work experience supporting cross-functional initiatives or managing complex workstreams.
  • Experience supporting cross-functional initiatives, improving team operations, or managing complex workstreams.
  • Undergraduate degree or equivalent combination of training and experience.
  • Graduate degree.
  • Demonstrated ability to take initiative, work independently, and operate effectively in ambiguous environments with limited direction.
  • Strong written and verbal communication skills; ability to adapt messages for a range of business audiences.
  • Experience developing polished presentations, organizing leadership discussions, and driving follow-through on decisions and action items.
  • Intellectual curiosity and comfort working in an analytics-driven environment; ability to build credibility with analytical and business partners.
  • Financial Services and function-specific experience.
  • Experience using Microsoft PowerPoint to develop high-quality presentations.

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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