Marketing Account Manager

Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.

We are seeking a proactive Marketing Account Manager to design and implement marketing strategies that build brand awareness and drive growth. This role is a hybrid of strategy and relationship management, acting as the primary link between the client and our internal teams. You'll ensure we deliver impactful marketing strategies and campaigns that align with the client’s business goals. The ideal candidate has a deep understanding of marketing strategy combined with strong account management skills, with proven experience developing go-to-market (GTM) plans, integrated campaigns, and long-term growth strategies.

Client Communication & Strategy

• Be the primary point of contact for the client, building a trusted and strategic partnership.
• Translate the client’s business objectives into actionable marketing strategies and detailed plans.
• Maintain client satisfaction and proactively identify opportunities to provide more value.
• Present strategic insights and performance updates to both the client and our internal leadership.

Marketing Execution & Management

• Develop the client’s integrated marketing strategy, brand positioning, and communications roadmap online, and offline.
• Create comprehensive GTM plans online and offline, campaign frameworks, and content calendars.
• Collaborate with internal and external creative, media, and content teams to ensure the timely and high-quality delivery of all marketing assets.
• Analyze market trends, audience insights, and competitor activities to inform and refine strategy.
• Oversee campaign performance, providing strategic recommendations for optimization and improvement.

Collaboration

• Align internal teams on client goals, KPIs, and deliverables.
• Manage events, activations, sponsorships, OOH, print, and PR.
• Facilitate smooth, cross-departmental collaboration to ensure project success.

What You'll Bring

• Experience: 5+ years in account management or marketing strategy, ideally within a digital marketing agency.
• Education: A Bachelor’s degree in Marketing, Business, or a related field. A Master’s degree is a plus.
• Expertise: Proven ability to develop marketing strategies and GTM plans. A strong grasp of online and offline channels, brand communications, and campaign management is essential.
• Skills: Excellent communication, presentation, and client relationship skills. You should also have an analytical mindset and the ability to turn data into clear, actionable insights.
• Leadership: The ability to manage multiple projects, prioritize tasks, and lead cross-functional teams effectively.

Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.