Market Technology Management Business Manager- Executive Director

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New York, NY, USA
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Oversee Markets Technology business management, portfolio governance, executive reporting, workforce strategy, and organizational health metrics. Coordinate with senior Technology leadership, Finance, HR, Risk, Control, international branches, and enterprise governance teams. Manage leadership forums, improve portfolio data quality and reporting automation, support workforce and location strategies, and ensure compliance with local legal entity and regulatory requirements.
Summary Generated by Built In

Join JPMorganChase as a Business Manager within the Market Technology space. 


As a Market Technology Management Business Manager in Markets Technology, you are responsible for overseeing the enablement of the Markets Technology management, acting as the operational anchor between senior Technology leadership, Finance, HR, Risk & Control, and enterprise governance functions.

The role ensures that strategy is translated into executable plans, that portfolio performance and workforce outcomes are transparent, and that senior leadership forums operate with rigor, discipline, and follow‑through.

Job Responsibilities

  • Own and maintain Markets Technology portfolio governance frameworks, including Executive Management Reports (EMRs), dashboards, and standardized management information.
  • Ensure accuracy, completeness, and timeliness of portfolio data used for senior management decision‑making.
  • Drive improvements in data quality, standardization, and automation readiness for portfolio reporting.
  • Act as the primary Markets Technology interface for CIO scorecards, Markets Sensor metrics, and enterprise performance reporting.
  • Program‑manage Markets Technology senior leadership forums, including offsites, deep-dives, and strategy sessions.
  • Partners with HR, CIO and Head BM on developing and executing approved Markets Technology workforce and location strategies, 
  • Track and report on organizational health metrics, including manager spans, autonomous breaks, and firmwide workforce requirements.
  • Coordinate with HR, GT Office, and Business Managers to ensure consistent execution and reporting of workforce actions & act as the primary operational interface between Technology leadership and external partners.
  • Serve as a central Business Management point of coordination across: International Branches and CIB Platform team.
  • Oversee the international CIO function and assure that local legal entity and regulatory requirements are meet.
  • Act as a trusted execution partner to the Head of Business Management and senior Markets Technology leadership.

Required qualifications, skills, and capabilities

  • Strong experience in Technology Business Management, Finance, or COO‑type roles within large, matrixed organizations
  • Proven ability to operate with senior leadership and complex stakeholder groups
  • Strong analytical, organizational, and communication skills
  • Experience with portfolio governance, workforce strategy, and enterprise reporting
  • Comfortable operating across strategy, execution, and operational detail
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Experience in Technology Business Management, Finance, or COO-type roles within large, matrixed organizations
  • Ability to operate effectively with senior leadership and complex stakeholder groups
  • Strong analytical, organizational, and communication skills
  • Experience with portfolio governance, workforce strategy, and enterprise reporting
  • Ability to operate across strategy, execution, and operational detail

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
  • Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
  • Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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