Job responsibilities
Support the development and execution of go-to-market and commercialization strategies for SMB payment products and features across the U.S. and Canada
Conduct market, competitor, and customer research to identify product enhancement opportunities, target market needs, and product-market fit
Develop, launch, and maintain sales enablement, training, and support content aligned with new product and feature releases
Manage and govern training materials, sales collateral, and documentation repositories to ensure accuracy, compliance, and adherence to control standards
Lead commercialization activities for smaller product enhancements and support larger product launches and market expansion initiatives
Partner with Product, Analytics, and Commercialization teams to define success metrics, monitor pilot performance, and track launch results against business objectives
Review and enhance banker, partner, and client-facing materials to drive product adoption, self-service utilization, and sales referrals
Communicate product strategy, commercialization plans, and launch readiness updates through stakeholder forums, training sessions, and presentations
Support regulatory, risk, and compliance activities by following testing procedures, contributing to control frameworks, and identifying process improvement opportunities
Ensure adherence to commercialization governance, documentation, and annual control review requirements
- 2+ years of experience or equivalent expertise in Product, Technology, or Project Management
- Emerging knowledge of risk management and controls, regional and local nuances, and governance requirements
- Strong analytical skills with the ability to interpret data and make informed decisions
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Strong attention to detail within presentation formatting and copywriting
- Experience in product commercialization and customer experience enhancement
- Excellent communication and collaboration skills to work effectively with cross-functional teams
- Ability to manage multiple projects simultaneously and meet deadlines
- Familiarity with small business payments and related technologies
- Creative problem-solving skills and adaptability to changing market conditions
- Experience with SharePoint, Monday.com, Tableau, and content management systems
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 2+ years experience in Product, Technology, or Project Management
- Emerging knowledge of risk management, controls, regional and governance requirements
- Strong analytical skills with ability to interpret data and make informed decisions
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Strong attention to detail in presentation formatting and copywriting
- Experience in product commercialization and customer experience enhancement
- Excellent communication and collaboration skills
- Ability to manage multiple projects and meet deadlines
- Familiarity with small business payments and related technologies
- Creative problem-solving skills and adaptability to changing market conditions
- Experience with SharePoint, Monday.com, Tableau, and content management systems
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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