Interested in climbing aboard with the Syfan Team?
Job Summary:
Provides meaningful internal and external business analytics, including profitability analysis, report development and maintenance, and freight optimization studies. This position will focus on general analytical problem solving with a focus on continuous improvement, freight cost and service optimization. Assists the Pricing Manager with additional tasks outside of essential duties.
Essential Duties:
- Collaborate with sales and operations teams to develop accurate demand forecasts based on historical data, market trends, and other relevant factors.
- Analyze freight data to predict and report on revenue, cost, and margin trends
- Query multiple data sources to aggregate data for reporting and analysis
- Work with internal teams to develop company pricing strategies
- Update logic for Spotbot software as well as submit requests for troubleshooting
- Monitor Spotbot performance and collaborate with internal and external to resolve any technical issues
- Collaborate with technology teams to leverage transportation management systems (TMS) and other tools for efficient price planning and reporting.
- Design dashboards for the visualization of customer freight data in the PowerBI.
- Proactively monitor the results of pricing decisions and revise pricing if necessary. Engages and interacts with business users to identify requirements and develop documents for the reporting needs of the business; engages with business users to troubleshoot and resolve reporting issues;
- Collect, analyze, and interpret data related to transportation and freight operations to identify trends, patterns, and opportunities for improvement.
- Troubleshoots data and BO application issues; fully analyzes impact and determines strategy for resolution; assists in implementation of solutions;
- Support the methodology for creating baseline pricing. Implements standard deviations for price points developed from unbiased research using a mix of strategies that assess costs, competitors, market positions and overall value.
- Researches competitor pricing schemes, leads market analysis studies, investigates rationale behind historical pricing, and consults with internal team members as part of the decision-making process for determining pricing models that support profitability and contribution margin targets.
- Refine data to provide the clearest possible views into shipping activity.
- Use different pricing scenarios to rate shipments to compare net results.
- Perform revenue management and cost analysis for new and existing customers.
- Communicate pricing decisions verbally and in written form directly to the sales teams and customers.
- Maintain detailed records of completed pricing as well as customer agreements.
- Collaborate with cross-functional teams to gather data and insights for enhancing logistics strategies.
- Support Sales through pricing effectively and efficiently
- Assists Pricing Manager with additional tasks
Experience and Skills:
- Required: 4+ years of experience in transportation logistics operations
- Advanced computer skills (i.e. Microsoft Excel, Microsoft Word, Microsoft PowerBi, Adobe, customer web sites)
- Excellent organizational and prioritization skills
- Strong communication and presentation skills, both oral and written
- Strong analytical capabilities and problem-solving skills
- Experience maintaining professional and cooperative relationships with all internal and external customers
- Experience working independently and making sound decisions under demanding time constraints
- Experience performing under heavy demands while maintaining exceptional quality
- Experience performing detail-oriented tasks
- Ability to recognize and correct discrepancies
- Effective multi-tasking
- Discretion in handling confidential material
- A customer-driven and team-oriented individual who collaborates across the company
Education Requirements:
- Required: High School diploma or equivalent
- Preferred: Bachelors Degree in a related field of study (Business Administration, Transportation Logistics, Supply Chain management, Mathematics, etc.), or technical school certification in Business Administration, Transportation Logistics or other related field of technical study
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear.
This is largely a sedentary role; however, some administrative-type duties may be required. This would require the ability to lift files, open filing cabinets, bending or stooping as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Position Type/Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be available during the "core" work hours.
Introductory Period:
Progress reports at 30 and 60 days with a review by management at 90 days.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Skills Required
- 4+ years of experience in transportation logistics operations
- Advanced computer skills including Microsoft Excel, Word, PowerBI, and Adobe
- Experience with transportation management systems (TMS)
- Experience with Spotbot or similar freight pricing/optimization tools
- Strong analytical capabilities and problem-solving skills
- Excellent organizational and prioritization skills
- Strong communication and presentation skills, both oral and written
- Experience maintaining professional and cooperative relationships with internal and external customers
- Ability to work independently and make sound decisions under time constraints
- Experience performing under heavy demands while maintaining exceptional quality
- Detail-oriented with ability to recognize and correct discrepancies
- Effective multi-tasking and discretion in handling confidential material
- High school diploma or equivalent
- Bachelor's degree in related field (preferred)
- Technical school certification in Business Administration, Transportation Logistics, or related field (preferred)
What We Do
Syfan Transport and Syfan Logistics together represent a successful high-tech, multi-million dollar corporation, but remain a family business at heart - and an old-fashioned American success story. With close to a half century of experience in trucking and logistics, the Syfan family has been in the transportation business for a very long time. As an asset-based transportation company, Syfan Transport provides customers with the flexibility and reliability they are looking for. The Syfan fleet includes a wide assortment of refrigerated, flatbed and dry vans to meet virtually every customer need. For shippers faced with a sudden spike in shipping volume or the occasional spot load, Syfan Logistics offers its third-party brokerage services to fill those emergency gaps. While we supplement our private fleet with third-party carriers, we don’t take a back seat to safeguarding your loads. We are so confident in our ability to deliver that we back all of our customers’ shipments with Primary Cargo Insurance so you never have to deal with a middle man. We support all of this 24 hours a day with live on-site service, seven days a week to provide accurate updates on the status of your shipments. In 2017, our company has focused on being “Ready, Willing, & Able” in regard to new federal requirements for Electronic Logging Devices (ELD) and safer food transport under the Food Safety Modernization Act (FSMA). For both rule changes, Syfan will be ready well ahead of this year’s deadlines. The sooner the better, because working with an ELD-compliant carrier in the future will be just as important as protecting shipments with cargo insurance. Our story is far from over, because the formula continues to work with a growing staff of over 140 professionals and a successful partnership with hundreds of customers and thousands of carrier partners. The only thing missing now, is your partnership.
