Market Integration - Cloud Services Product Owner

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Job Details
Summary:
The Market Integration - Cloud Services Product Owner owns a portfolio of integration products and "as-a-service" capabilities that enable fast, secure, repeatable onboarding of acquired and non-integrated business units into the enterprise operating model. The role is accountable for outcome-based delivery (time-to-integrate, risk reduction, quality, and cost/unit transparency) through standardized platforms, self-serve experiences, automation, and clear service interfaces (e.g., catalog items, templates, APIs, and runbooks).
Operating with shared business/IT accountability and a "one team" mentality, this role reduces handoffs, minimizes bespoke engineering, and continuously evolves the integration product roadmap based on market needs and measured outcomes.
Key Objectives Include:

• Enable seamless, scalable, and secure M&A integration using repeatable, automated, and cloud-based approaches.
• Reduce time-to-integration by minimizing bespoke engineering and manual processes through platform standardization and automation.
• Translate complex infrastructure, security, and governance requirements into simple, easy-to-consume services and products for markets and acquired entities.
• Ensure acquired environments are governed, secured, observable, and ready for integration from early deal stages through steady state operations.

Core Responsibilities:
Product Management & Service Model

• Own and maintain the integration product roadmap, including backlog prioritization based on business value and measurable outcomes.
• Define "integration products" with clear purpose, customer journey, inputs/outputs, SLAs/SLOs, service tiers, and pricing/cost unit model.
• Publish and maintain consumable artifacts: service catalog entries, integration playbooks, reference architectures, templates, APIs/workflows, and adoption guides.
• Establish a product intake model (lightweight but consistent) to reduce ad-hoc work and handoffs; triage exceptions with clear decision rights.

Cloud Platform & Services Enablement

• Champion a cloud-first integration strategy, leveraging enterprise cloud platforms to host, secure, discover, and monitor acquired environments.
• Drive adoption of Starter Kit / Secure the Cloud patterns to rapidly establish secure boundaries, observability, and governance for M&A assets.
• Ensure cloud services are designed as products: standardized, documented, repeatable, and easy for markets to understand and consume.
• Ensure every integration path includes automated validation (security controls, configuration compliance, connectivity checks) and built-in observability (logging/monitoring standards, dashboards, alerting).
• Partner with SRE / Operations to ensure operational readiness for Day 0-steady state (runbooks, incident patterns, support model).

Automation & AI Enablement

• Identify and implement automation opportunities across M&A workflows, discovery, onboarding, governance, reporting, and lifecycle management.
• Leverage AI-assisted discovery, analysis, and reporting to reduce manual effort, improve decision-making, and increase integration speed and quality.
• Continuously simplify integration processes by replacing ad-hoc human-driven activities with templates, workflows, and intelligent tooling.

Service & Product Simplification

• Translate technical platforms (cloud, security, network, ITSM) into clear service offerings with defined outcomes, inputs, and expectations.
• Create documentation, playbooks, and visual models that make integration easy to understand for non-technical stakeholders.
• Act as an advocate for the market experience, ensuring services are intuitive, scalable, and reusable across acquisitions.

Success Measures

• Reduced time and effort required to onboard and secure acquired environments.
• Increased reuse of standardized cloud platforms, templates, and automated workflows.
• Improved visibility, governance, and compliance across federated and integrated markets.
• Clear, consumable service models that reduce confusion and dependency on bespoke engineering.
• Measurable reduction in technical debt and integration risk over time.

Required Skills & Experience:

• 5 or more years of experience with SDLC
• Strong experience in M&A integration, enterprise IT, or cloud platform delivery.
• Deep understanding of cloud services, security, governance, and shared service models.
• Proven ability to design and scale automated processes across complex environments.
• Experience applying AI or intelligent tooling to improve discovery, reporting, or operational efficiency.
• Ability to simplify complex technical concepts into clear, actionable services and products.
• Strong stakeholder management skills across technical and business audiences.

Mindset & Ways of Working

• Product-oriented: thinks in platforms, services, and reusable capabilities.
• Automation-first: challenges manual effort and continuously looks to remove human dependency.
• Security-by-design: embeds governance and protection from the start rather than retrofitting later.
• Outcome-driven: focused on making M&A integration faster, safer, and easier for the business.
• Continuous improvement: plans, executes, learns, and refines with every acquisition.

What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies
Affiliated Companies: AmerisourceBergen Services Corporation