Market Director - Seattle

Redfin is redefining real estate in the consumer’s favor by combining our own technology and agents to create a service that’s better, faster, and costs less. As a Redfinnian, you’ll make a difference in one of life’s most important events—buying or selling a home. Our hiring standards are high, yet our culture is humble. We’ve got all the perks, but if what you value most is doing great work in a creative, collaborative, and disciplined environment, join us.

As a Market Director, you will lead a high-performing, values-driven sales organization that delivers outstanding service and results. Your mission: grow and elevate your region by mentoring top talent, refining operations, and creating a culture where both employees and customers thrive. You’ll lead a team of sales leaders and 200+ agents, shape strategy, hire exceptional team members, and drive market performance through operational excellence and smart decision-making. A successful candidate will grow the brokerage both in market share and in profitability. 

This role reports to the Senior Director of Real Estate Operations. 

What You’ll Do

Lead and Inspire:

• Provide strategic leadership and mentorship to sales managers, setting a high bar for performance, professionalism, and customer satisfaction.

• Be the go-to expert in your market—your team will rely on you for guidance, leadership, and real estate expertise.

• Ability to communicate with executive presence and clarity. You will own the delivery of strategic performance updates to the executive team at quarterly business reviews, owning the results and representing the needs of the market.  

Drive Operational Excellence:

• Evaluate and improve local processes, ensuring alignment with central strategy while identifying opportunities where new or modified approaches are needed.

• Collaborate closely with central operations to help shape and implement solutions for complex or evolving market needs.

Own the Market P&L:

• Forecast, manage, and own your market’s budget and headcount.

• Monitor financial performance and ensure profitability through smart resource allocation and expense management.

Recruit and Develop Top Talent:

• Partner with your recruiter to attract, hire, and onboard high-performing agents and sales managers.

• Build a team of professionals who raise the bar and embody a culture of excellence and accountability.

Accelerate Growth & Deliver Results:

• Identify and pursue new business opportunities and strategies to outperform the competition.

• Continuously innovate how we serve our customers to create a best-in-class experience.

• Set ambitious goals and hold yourself and your team accountable.

• Focus on client satisfaction, revenue growth, and operational success.

Who You Are

• A Proven Leader: You’ve demonstrated expertise in a market of exceptional size, complexity and revenue generation ($12MM+ quarterly revenue). You lead by example and have at least 7 years of experience managing a high-performing sales team.

• Real Estate Expert:  You bring 10+ years of real estate experience. A broker’s license or agent license is required.

• Strategic and Analytical: You’re data-driven and make sound decisions backed by analysis. You can build and scale a business using measurable goals. You have demonstrated the ability to apply market-specific or experimental strategies to create additional value in your market.

• Business Savvy: You are comfortable owning the P&L, making data-driven decisions, and optimizing the routing of demand to maximize both revenue and customer experience.

• Collaborative: You are comfortable interfacing with cross-functional partners and leaders to build efficiencies and increase effectiveness.

• Exceptional Communicator: You write clearly and speak with confidence, translating complex ideas into actionable plans for your team.

• Tech-Savvy:  You’re comfortable with technology and use it to drive efficiency and performance.

• Talent Magnet:  You recognize top talent when you see it—and know how to attract, develop, and retain it. You have a proven track record of staffing teams at scale to take market share and reach or exceed your revenue and growth targets. 

The compensation information below is provided in compliance with all applicable disclosure requirements.

Total Earnings Range: $120,000-342,000, comprised of Base Pay of $120,000 and additional incentive pay based on team and individual sales with a typical range of $0-222,000 annually. Actual pay will depend on varying circumstances including individual experience, qualifications and individual performance. Compensation may also include equity.

We offer a generous benefits package including flexible vacation that supports the importance of time away from work for rest and relaxation, 12 paid holidays, paid parental leave, sick leave (accrued at 1 hour for every 30 hours worked), medical, dental, and vision insurance benefits, flexible spending account, health savings account, life and disability insurance, fertility benefits, Employee Assistance Programs, and 401(k) employer match.

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact [email protected]

Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.