Market Account Support Specialist

Posted 9 Days Ago
Be an Early Applicant
Kansas City, KS
48K-72K Annually
1-3 Years Experience
eCommerce • Food • Manufacturing
Dawn Foods inspires bakery success every day.
The Role
A Market Account Support Specialist at Dawn Foods is responsible for supporting Market Sales Managers by completing various activities dedicated to customer success. This role involves data processing, coordinating sales meetings and events, executing new item setups, and collaborating with internal teams. The position requires a High School Diploma or GED, four years of sales support experience, and proficiency in various software applications.
Summary Generated by Built In

Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.
Why work for Dawn Foods?
PEOPLE. PRODUCTS. CUSTOMERS.
Why should you apply? We invest in you!

  • Industry-leading health insurance on Day 1!
  • Competitive Pay
  • 401(K) + company match
  • 10 Paid Company Holidays
  • Paid Time Off
  • Professional training
  • Family-owned business over 100 years in service
  • An opportunity for career advancement, working as part of an empowering workforce


Job Purpose and Overview
A Market Account Support Specialist is responsible for supporting the Market Sales Managers and completes assigned activities dedicated to the success of our customers. This position will assist the Market Sales Managersin daily operational functions allowing Sales Managers to focus on business priorities.
This role is a hybrid eligible position that can be located in Kansas City, Dallas, Houston, Denver, Salt Lake City, or Los Angeles to facilitate on-site work in addition to a travel commitment of up to 25%.
What will you do as a Market Account Support Specialist at Dawn Foods?

  • Data processing
  • Input MCA's (manual price adjustments) utilizing SAP
  • Meeting Coordination of Bakers Gatherings, Warehouse shows and Vendor Fairs
  • Attend and coordinate sales meetings and sales huddles working with both internal and external partners
  • Coordinate market visits for the Leadership Teams in conjunction with the Market Sales Managers
  • Execute New Item, New Customer Setups, and Item Maintenance internally and externally
    • Complete documents to set up new items.
    • Work with Dawn Regulatory and Customer Regulatory teams to maintain item compliance
  • Coordinate samples for customer presentations, product cuttings, and new items
  • Additional duties as assigned to support Market Sales Managers and Senior Directors.
  • Partner cross-functionally with Sales, Operations, Technical Sales, Marketing, A/R, and Replenishing to ensure appropriate support is provided
  • Document facilitating; COA's, Nutritional, Spec Sheets, and Customer Packets while engaging with the Regulatory Department.
  • Demonstrates the "Dawn Values" of Team Dawn and supports the Circle of Excellence.


What Does It Take to be a Market Account Support Specialist at Dawn Foods?
Below are the minimum qualifications to be a fit for this job.

  • A minimum of a High School Diploma or GED is required
  • Four years of experience supporting a sales organization
  • Experience collaborating with customers, retailers, and food service operators
  • Strong analytical skills and understands and can interpret a P&L
  • Excellent organizational skills, and ability to manage multiple projects and priorities across multiple business lines
  • Ability to maintain confidentiality
  • Proficient with SAP, Outlook, Word, Excel, SharePoint, and PowerPoint
  • Demonstrated ability to navigate multiple software applications, user interfaces, and digital technologies
  • Takes initiative with an ability to prioritize workload
  • Strong business acumen with professional verbal and written communication skills
  • Detail-oriented with the ability to multi-task
  • Strong resolution skills
  • Team player with the ability to work independently
  • Ability to travel up to 25%


Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The normal setting for this job is an office environment or work-from-home office


Note: The level of physical effort may vary and in some cases be greater or lesser than documented here.
If this sounds like the opportunity that you have been looking for, please click "Apply."
About Our Benefits
Dawn is proud to employ the top talent in the baking industry, and we reward our people with comprehensive health and well-being coverage, competitive compensation packages, and award-winning benefit offerings. We also help protect your future financial health with a generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness. Dawn encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits.
Compensation Range:
$48,040- $72,070 with bonus incentive
#LI-Hybrid #LI-AH1
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.
Requisition ID: 36076
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Date: Sep 6, 2024
If you need accommodation for any part of the employment process because of a disability, please send an email to [email protected].

Top Skills

SAP

What the Team is Saying

Carrie Jones-Barber
FIona Wu
Gireesh Sahukar
Bob Howland
Mike
Carrie Jones-Barber
The Company
HQ: Jackson, MI
4,000 Employees
Hybrid Workplace
Year Founded: 2019

What We Do

Dawn has been a global leader in bakery manufacturing and ingredients distribution for more than a century. We delight our customers with the partnership, insights, innovations, bakery products and expertise that empowers them to achieve their aspirations. We are disrupting the bakery industry, and our Digital Innovation Hub in Boston plays a key role in driving us forward and creating an unmatched recipe for success.

Why Work With Us

The Dawn Digital Innovation Hub, located at Boston, operates as a start up within Dawn Foods, a +100-year-old company in the baking industry. We are autonomous, flexible, and fast. We are building a B2B eCommerce business with an unmatched recipe for success.  An exciting opportunity for those who are eager to disrupt an industry.

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Dawn Foods Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQJackson, MI
Boston, MA
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