Market/Account Manager, Hotels

Market/Account Manager, Hotels

This role is eligible for our hybrid work model: Two days in-office.

Whether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline and Agoda customers  so they can experience all the moments that matter to them. 

As a Market/Account Manager, hotels, your key objective is to maintain and grow Priceline’s network of hotel partnerships and accommodation supply inventory through building, establishing and strengthening account relationships. The Market/Account Manager, hotels uses their knowledge of the travel industry, and their experience in sales negotiation, revenue management and data analysis, to increase revenue by optimizing Priceline’s hotel partnerships. Additionally, as a Market/Account Manager, hotels you will identify trends, optimize pricing, ensure content competitiveness, and use data to secure business wins that satisfy consumer demand and improve hotel bookings on Priceline.com and Agoda.com websites. 

• Build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights and revenue in assigned portfolio

• Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products

• Analyze data to identify business growth opportunities across assigned portfolio

• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach

• Prioritize, plan and implement effectively to meet/exceed defined targets and goals

• Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions

• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance

• Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting

• Collaborate with internal partners to execute business initiatives and drive market strategy

• Prepare presentations and materials to present at both external and internal meetings

• Represent Priceline and Agoda in assigned market(s), participate in industry organizations and events, and establish relationships with key local influencers

• Bachelor’s degree or equivalent, in any relevant field

• 4+ years professional experience in sales; travel industry experience preferred

• Demonstrated success acquiring & building long term customer relationships

• Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners

• Excellent interpersonal skills and ability to influence external and internal stakeholders

• Hungry, determined, motivated, solution-oriented, and results-focused

• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and strong work ethic

• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment

• Strong critical thinking, data analysis and data visualization skills

• Possesses self-awareness, a sense of curiosity and a growth mindset

• Comfortable in two-way feedback culture and challenging the status quo

• Flexibility to travel up to 30% for partner/market visits and team meetings

• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.

• The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

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WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers. 

Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.  

We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. 

If you want to be part of something truly special, check us out! 

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Our benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:

Health & wellness coverage including medical, dental, vision, and mental health resources

Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days

Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)

Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts

Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits

Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits

A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

Specific benefits and programs vary by location.

To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love for you to join us and help shape what makes our team extraordinary.

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