Manufacturing - Tech Support Engineer - Linkou

Reposted 12 Days Ago
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Linkou, Jinshan District, New Taipei City
In-Office
Mid level
Semiconductor
The Role
The role involves providing technical support for production processes, optimizing operations, and developing training programs while ensuring timely issue resolution.
Summary Generated by Built In

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Introduction

How does it feel to work on the most advanced photolithography system in the biggest semi-con company in the world, and you’re the one who knows about it the most?

Start as a First Line Support engineer to start your journey of deep diving into the technology of the product and panorama of the company behind the veil.

Job Mission

• Delivers technical support for the production and installation process

• Prevents technical disturbances from repeating.

• Participates in projects (NPI, structural improvement, etc)

Job Description

Independent Work and Responsibility: Work independently according to standard work procedures and packages, and be willing to take responsibility for actions without standard procedures.

Technical Issue Resolution: Adeptly solve technical issues according to specifications and quality standards, ensuring no delivery delays. Quickly resolve technical disturbances in the factory or escalate them to Production engineers and Development Engineers.

Process Optimization/Continuous Improvement: Identify and contribute to optimizing processes within your competence and take initiatives to execute and advise across departments on potential solutions and improvements.

Innovative Problem Solving: Use developed skills and technical concepts to find optimal solutions for specific problems in an innovative and creative way.

Technical Knowledge: Have in-depth technical knowledge of your competence area, understanding the effects of deviations within modules on their performance.

Training and Coaching: Develop training programs to train and coach colleagues in their expertise. You explain and present technical matters within your competence group and to key interfaces, convincing and getting buy-in on technical matters based on rational arguments.

Operational Coordination: Coordinate and bridge between production line and production engineering.

Education

Engineering bachelor or above related

Experience

3-7 years semi-con or OEM experience

Personal skills

Language ability

• Good at English speaking and writing

Personality

• Proactive, eager to learn and share.

• Possess Lean/Kaizen mindset.

• Willing and flexible to take ownership.

• Attentive to detail and logical reasoning.

• Open-minded, high potential to fulfill department growth.

Context of the position

The FLS team acts as the factory's firefighters, responsible for swiftly resolving emergent technical issues with our machines. We also serve as technical consultants, providing knowledge transfer and accurate technical judgment to the production line.

You will encounter challenges such as time pressure, knowledge gaps, and unfamiliar issues. But don't worry! If you're willing to learn, you'll gain a significant sense of accomplishment.

Other information

FLS is a very technical team that requires a lot of independent learning. However, besides the technical training material we can provide, the company also provides a plenty of management and project related training for everyone to take.

Shift work

1. 43 shifts

2. 50% in night shift.(16:00~03:00), 50% in day shift (6:00~17:00)

Weekend: On call or OT in office bi-weekly base on production request.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

Top Skills

Photolithography Systems
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The Company
HQ: Veldhoven
34,760 Employees
Year Founded: 1984

What We Do

ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US.

Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering.

Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.

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