Description
Work Arrangement : This role is categorized as onsite. this means the successful candidate to report to the GM office full time.
The Role:
GMIT Manufacturing Operation Specialist has on-site responsibility for planning, directing, and coordinating activities pertaining to information technology and business unit objectives in a GM Manufacturing Facility. More specifically, this role will perform tasks requiring on-site support for basic & intermediate level requests for applications, client, network & infrastructure support per the responsibilities listed below. A wide degree of creativity and latitude is expected.
What You'll Do:
- Coordinating and performing work under general direction from their IT manager, in-line with GMIT policies and procedures
- Contact application lead, business owner, and lead business stakeholders by shift as needed
- Lead support for one or more local unique applications, only if the site has local unique applications Initiate
- incident process and follow-up
- Configure PC/printer mappings
- Provide initial troubleshooting of Internet connectivity issues
- Perform asset audits
- Build clients (GMOL/plant floor/wireless) per automated build script
- Support GM managed LAN and WAN network infrastructure hardware, Wireless Network and end device configuration & replacement
- Support the GM managed Supplier network
- Support VOIP and analog/mobile phone devices
- Configure a plant floor scanner, printer
- Audit Telecommunications Closets
- Swap switches with little guidance as needed
- Produce Cornerstone documentation and follow-up on compliance
- Power up/down infrastructure equipment
Additional Description
Your Skills & Abilities:
Knowlege and Experience:
Less than 3 years of IT work experience preferred. Newly/fresh graduates with equivalent training record hands-on/knowledge will be considered.
Education:
A bachelor's degree in Computer science / Engineering or equivalent IT technical discipline in a technical college.
Qualifications:
- MCSA, CCNA, ITIL certificate preferred. Microsoft Servers, VMWare certificate additional.
- In-depth technical knowledge or experience of networking systems including WAN, LAN, firewalls, wireless, cable management and network services.
- Good technical knowledge or experience in server and infrastructure system including deploying, executing, testing, validating, OS updates and patches.
- Demonstrate the end user service support - responding to requests and ongoing day-to-day support at the site level.
- Demonstrate manufacturing plant and site operation support - performing process control, error proofing, quality, production monitoring, and asset management.
- Cross-cultural resourcefulness ability engaging with multicultural and cross functional teams.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Top Skills
What We Do
At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.
Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.
Why Work With Us
At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.
Gallery
General Motors Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.