Ready to ignite your career and work alongside innovative IT professionals supporting critical federal mission systems? Join our team supporting U.S. Customs and Border Protection and help ensure the quality, reliability, and performance of enterprise applications used in support of national security operations.
As a Manual Tester / QA Analyst, you will support quality assurance efforts throughout the software development lifecycle by executing manual testing activities, validating system functionality, performing API and database testing, and supporting recurring environment validation and regression test activities within Agile development teams.
This role requires strong analytical skills, attention to detail, and the ability to collaborate closely with developers, business analysts, and stakeholders to identify, document, and resolve software defects.
Your Role- Execute manual functional, integration, regression, and user acceptance testing for enterprise web applications and services
- Develop and maintain test cases, test scenarios, and test documentation based on business requirements and user stories
- Conduct exploratory and ad hoc testing to identify application defects, usability concerns, and edge-case issues
- Support recurring automated regression and environment validation test runs by reviewing results, documenting issues, and coordinating with development teams
- Perform API testing using Postman, including request/response validation and test data generation
- Validate backend system functionality and application data using SQL queries and database testing techniques
- Assist in developing and implementing quality control methodologies to ensure compliance with QA standards, guidelines, and procedures
- Participate in formal and informal reviews throughout the software development lifecycle
- Support basic Section 508 accessibility testing activities and document accessibility-related findings
- Track, document, and retest defects using Agile lifecycle and defect management tools
- Collaborate with Scrum teams during sprint planning, backlog refinement, standups, and release activities
- Support version control and configuration management activities using Git and GitLab
- Assist with test evidence collection and documentation required for audits, compliance reviews, and release approvals
- Communicate testing status, risks, and defect trends to project stakeholders and team leadership
Requirements
- Bachelor’s degree or equivalent work experience
- U.S. Citizen with the ability to obtain a DHS Public Trust clearance
- 4+ years of experience performing manual software testing in enterprise or government environments
- Experience with functional, regression, integration, and user acceptance testing methodologies
- Experience performing API testing using Postman or similar tools
- Experience writing and executing SQL queries for backend data validation and database testing
- Familiarity with Git, GitLab, or similar version control platforms
- Experience documenting defects, test results, and validation activities
- Knowledge of QA methodologies, test plans, test cycles, and software release processes
- Experience working in Agile/Scrum development environments
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- Prior experience supporting DHS, CBP, or other federal government programs
- Familiarity with automated testing concepts and recurring regression test suites
- Experience with Jira, Confluence, or similar Agile management tools
- Understanding of REST APIs, JSON, and XML
- Familiarity with CI/CD concepts and release validation processes
- Exposure to Section 508 accessibility standards and testing practices
- Basic windows command-line knowledge or scripting experience is a plus
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Applicants selected may be required to possess and maintain a government clearance
US CITIZENSHIP REQUIRED
Skills Required
- Bachelor's degree or equivalent work experience
- U.S. Citizen with the ability to obtain DHS Public Trust clearance
- 4+ years of experience performing manual software testing in enterprise or government environments
- Experience with functional, regression, integration, and user acceptance testing methodologies
- Experience performing API testing using Postman or similar tools
- Experience writing and executing SQL queries for backend data validation and database testing
- Familiarity with Git, GitLab, or similar version control platforms
- Experience documenting defects, test results, and validation activities
- Knowledge of QA methodologies, test plans, test cycles, and software release processes
- Experience working in Agile/Scrum development environments
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a fast-paced environment
What We Do
Passion and Purpose. We are a start-up borne out of a group of architects and engineers providing solutions that transform with digital breakthroughs. We Partner - Partnership to us means being all in - on the ground, in the weeds, producing and delivering mission solutions. We Innovate - driving digital innovation and experimentation to improve decision services for the American people. We Engage – co-creating to deliver HCD (human centered design) to solve tour customers digital challenges. We Deliver – and take pride and accountability in everything we do. We are Ignite IT. Ignite IT deploys teams that are customer-obsessed, delivering a CX (Customer Experience) renaissance to our Private and Public Sector customers. We combine Commercial BX (Business of Experience) with customer delivery experts to benefit agencies to innovate and improve services and launch new digital solutions. We have built a company foundation dependent on each of our employee’s success, and provide a healthy, engaging, community where learning and knowledge sharing are encouraged. We empower our employees to be bold, continually innovate and propose new ideas to improve processes and services. We engage daily on work that touches millions of people, always focusing on positive impacts and results. We enable mission services that enable Enterprise companies to succeed in digital transformation, protect Border Agents, deploy the Army Reserve and National Guard, providing decision dominance to make America safer. We apply these digital services across the Private and Public Sectors to include include HHS, DHS, AOUSC and Army. We aim to continually raise the bar for our customers to expect more from their digital services. For more information, visit www.igniteitservices.com
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