Manila - QA Operations

Reposted 4 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Entry level
Analytics
The Role
The QA Operations role involves quality assurance through testing, defect identification, monitoring compliance, and supporting product releases. Responsibilities include executing test cases, documenting defects, and contributing to process improvements.
Summary Generated by Built In

responsible for ensuring products, services, or systems meet defined quality standards through structured testing, monitoring, and process validation. The role focuses on identifying defects, improving reliability, and supporting smooth releases or operations.

Responsibilities
  • Perform quality checks and testing on products, systems, or processes
  • Execute manual and/or automated test cases
  • Identify, document, and track defects or issues
  • Verify fixes and perform regression testing
  • Monitor compliance with quality standards and procedures
  • Support release validation and production readiness checks
  • Collaborate with development, operations, or production teams
  • Maintain QA documentation, reports, and test results
  • Contribute to process improvements and efficiency initiatives
About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

Skills Required

  • Experience in quality assurance or testing
  • Ability to manually and/or automate test cases
  • Knowledge of QA practices and methodologies

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: New York, NY
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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