Managing Director, COO, Outsourced Platform Services

About this role

Are you a highly motivated professional looking to elevate your career by joining the world's largest asset manager? Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance, working with both internal partners and clients? We know how important it is to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $11 trillion of assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, and improve their financial well-being.

In addition to helping our clients achieve a better financial outcome as an asset
manager, BlackRock is an established FinTech with Aladdin® being used by some of the largest institutions and investors in the world. We provide comprehensive investment operations and accounting software and services including financial and regulatory reporting. By deploying Aladdin®, accounting and operational services are offered as a coordinated solution alongside Aladdin’s powerful capabilities to financial institutions globally.

Job Purpose / Background
Outsourced Platform Services (OPS) provides middle office, accounting, and regulatory data services to clients who have outsourced their operations and/or accounting function to BlackRock. As our business has expanded, we have a requirement for a Chief Operating Officer with strong operations and accounting knowledge to continue to extend our depth.

OPS is seeking a Managing Director to become part of a team that will embrace your skills, eagerness, and passion while giving you the freedom to grow professionally. The OPS COO will work closely with the Global Head of OPS and OPS’ functional leads on strategy, execution, risk management and financial management. The individual will also have significant engagement with partners across the firm including Aladdin Technology, BlackRock Solutions, Risk and Quantitative Analysis, Finance and Technology & Operations as well as clients and key external partners.

Key Responsibilities

• Develop a thorough knowledge of BlackRock’s capabilities, products and services for Operations and Investment Accounting clients.
• In collaboration with the OPS Global Head, develop and socialize an outsource platform services vision. This includes working closely with the OPS executive team on strategy, execution, service, and risk management. Ensure our strategy and vision is communicated broadly and monitor progress toward goals.
• Advance Aladdin’s capabilities in post trade and accounting including implementation of new technologies such as digital assets and distributed ledger leading to more commercial opportunities for the platform. Successful measurement of disruption and impact is critical.
• Financial management experience and knowledge is important as OPS advances its strategy, creates efficiency and determines appropriate reallocation of capacity. Measuring operating costs, key risk and process indicators, and other key operating metrics to identify opportunities in our global operating model. Partner with global functional leads to close any gaps.
• Partner closely with GIO to enhance core Aladdin to deliver operational scale, efficiency, and risk management improvements.
• Partner with our clients and their Global Providers, such as custodians, fund administrators and transfer agents to understand their transformation and how it will impact them as a client.
• Understand market practices and regulatory framework, infrastructure changes and identify / deliver opportunities to disrupt and innovate our existing processes and workflow in support of our clients.
• Improve our ability to scale ensuring we can support multiple ongoing efforts concurrently, given our projected sales targets.
• Engage and maintain relationships with key partners across the firm to support business growth, implementation of new clients, and client retention.
• Represent OPS on cross-functional projects and working groups in support of delivering key business and client objectives.
• Conduct periodic business reviews to measure functional operating performance, achievements and upcoming key initiatives; prepare OPS business review submissions for the broader T&O business reviews articulating OPS’ progression against objectives and status of key upcoming initiatives.

About You

• 15+ years of experience in financial services, familiarity with insurance clients a plus.
• Proven track record of driving transformational change within a business operations environment. Expertise in operational workflow, capacity creation and risk management.
• Broad understanding of investment products and markets, including new products such as digital payments and wallets, crypto assets, distributed ledger & blockchain technology.
• Strong intellectual ability and stakeholder management skills evidenced by an ability to establish his/her credibility and influence with senior leaders throughout the firm.
• Superb communication skills – spoken and written and able to clearly articulate ideas to internal and external audiences across levels of seniority and collaborate with cross functional teams.
• Ability to work optimally at all levels of an organization and build positive relationships with team members, managers, and senior executives in multiple offices.
• Drive a strong culture by bringing principles of inclusion and diversity to the team and setting the tone through specific recruiting, management actions and employee engagement.
• A pro-active interest in keeping up to date with industry, accounting standards and client product changes.
• Ability to multi-task and balance multiple requests without losing sight of overall business objectives and delivery requirements.

For New York, NY Only the salary range for this position is USD$270,000.00 - USD$350,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.