Managing Director, COO Business Manager

Address:

The COO Business Manager and Transformation Projects serves as a trusted advisor and strategic partner to the CM COO and senior leadership team. This role is responsible for driving strategic priorities, coordinating enterprise-wide initiatives, enhancing organizational effectiveness, and ensuring seamless execution across Capital Markets businesses and functions.

Operating at the intersection of strategy, governance, communications, and execution, the Business Manager ensures alignment across business leaders, partner groups, and regional leadership teams while helping translate business priorities into actionable plans and measurable outcomes.

The role requires exceptional business acumen, relationship management skills, executive presence, and the ability to navigate complex organizational and regulatory environments.

Key Accountabilities

Strategic Planning & Execution

• Partner with the CM COO and Executive Leadership Team to develop and execute strategic priorities.
• Drive enterprise and business-level initiatives from concept through execution.
• Monitor progress against strategic objectives and identify risks, dependencies, and opportunities.
• Coordinate annual business planning, operating reviews, and leadership offsites.
• Support decision-making through analysis, synthesis of data, and executive recommendations.

Executive Leadership Support

• Serve as a trusted advisor to the CM COO and senior leadership team.
• Prepare executive briefings, presentations, board materials, and leadership communications.
• Ensure leadership meetings are focused, action-oriented, and aligned to strategic priorities.
• Manage and track key executive commitments, decisions, and follow-up actions.

Enterprise Coordination & Governance

• Facilitate collaboration across Capital Markets businesses, Corporate Banking, Global Markets, Investment Banking, Risk, Finance, Human Resources, Legal, Compliance, and Technology.
• Coordinate governance forums and executive committees.
• Support regulatory, risk, audit, and control-related initiatives.
• Promote disciplined execution and accountability across the organization.

Organizational Effectiveness

• Lead initiatives to improve operating effectiveness, decision-making, and organizational performance.
• Drive change management and readiness activities for major transformation efforts.
• Identify opportunities to streamline processes, eliminate duplication, and improve team effectiveness.
• Partner with HR on talent management, succession planning, leadership development, and employee engagement initiatives.
• Manage COO financials and year-end processes

Communications & Stakeholder Management

• Develop executive communication strategies supporting business priorities and organizational change.
• Ensure consistent messaging across leadership forums, town halls, employee communications, and external engagements.
• Build strong relationships with internal and external stakeholders.
• Represent the CM COO in meetings and initiatives as required.

Special Projects & Transformation

• Lead high-priority strategic projects on behalf of the CM COO.
• Coordinate cross-functional teams to deliver business and enterprise initiatives.
• Conduct market, competitor, and industry analysis to inform strategic decision-making.
• Support mergers, acquisitions, reorganizations, and other transformational initiatives as required.

Qualifications

Experience

• 10+ years of experience in Capital Markets, Financial Services, Management Consulting, Corporate Strategy, Business Management, or a related field.
• Demonstrated experience supporting executive leadership teams.
• Deep understanding of Capital Markets businesses, products, clients, and operating environment.
• Proven track record leading complex, cross-functional initiatives.

Knowledge & Skills

• Strong strategic thinking and problem-solving capabilities.
• Exceptional executive communication and presentation skills.
• Ability to influence at senior executive levels without direct authority.
• Strong financial, operational, and analytical acumen.
• Experience managing competing priorities in a fast-paced environment.
• High degree of discretion and sound judgment.

Leadership Competencies

• Strategic mindset with enterprise perspective.
• Strong relationship-building and influencing skills.
• Results-oriented with exceptional execution discipline.
• Comfortable operating in ambiguity and managing change.
• Demonstrates integrity, accountability, and sound risk management practices.
• Ability to mobilize teams and drive outcomes across organizational boundaries.

This job posting is for a current vacancy

Please note the target salary range for this specific position in Toronto is CAD $195,000 - $225,000 (subject to the candidate meeting the specific skills, experience, education, and qualification requirements)

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.