Delta Capita is seeking an experienced Business Analyst to support a strategic transformation programme within a leading Investment Banking client. This role will focus on improving operational efficiency, strengthening controls, enhancing margin call and payment accuracy, and driving sustainable process improvements across Operations teams.
The successful candidate will work closely with Operations, Business, Risk, Controls and Change stakeholders to analyse current-state processes, identify control gaps, design future-state operating models and deliver operational transformation initiatives.
This is not a Technology BA, PMO, Regulatory Reporting or Product Owner role. We are specifically seeking candidates with hands-on experience delivering change within Investment Banking Operations environments.
Key Responsibilities
Conduct current-state process assessments and end-to-end process mapping
Identify operational inefficiencies, process bottlenecks and control weaknesses
Design target-state operating models, workflows and control frameworks
Document business requirements, operating procedures, controls and process flows
Lead workshops with Operations, Business, Risk and Change stakeholders
Perform root cause analysis and gap assessments
Support implementation of process improvements and operational control enhancements
Define and track remediation actions to completion
Drive stakeholder engagement across multiple business areas
Support testing, implementation readiness and change adoption activities
Produce high-quality documentation including process maps, operating models, requirements and governance materials
Required Experience
5-8 years' experience within Financial Services
Experience in Banking Middle Office Operations (settlements, margin, payments)
Strong Business Analysis experience within Investment Banking or Capital Markets
Proven experience delivering Operations Change and Process Improvement initiatives
Experience conducting current-state and future-state process analysis
Strong process mapping and workflow design experience
Understanding of operational controls, governance and risk frameworks
Experience working with senior stakeholders across Operations, Business and Change functions
Strong documentation, communication and facilitation skills
Preferred Domain Experience
Candidates should have experience in one or more of the following areas:
Margin Operations
Collateral Management
Trade Operations
Middle Office
Payments
Settlements
Asset Servicing
Securities Operations
Prime Brokerage Operations
Capital Markets Operations
Corporate Actions
Ideal Candidate Profile
We are particularly interested in candidates who have:
Delivered operational transformation programs
Redesigned operating models and business processes
Improved controls and governance frameworks
Led remediation and process optimization initiatives
Worked closely with Operations teams within Investment Banking environments
Strong stakeholder management and workshop facilitation skills
Salary Range: $100,000-$120,000 (dependent on experience)
Success Profile
The successful candidate will combine strong Business Analysis capability with a deep understanding of Investment Banking Operations and will be comfortable challenging existing processes, designing improved operating models and driving meaningful operational change.
How We Work:
Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.
As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you. For this role a valid work authorization for the US is mandatory.
Who We Are:
Delta Capita Group is a global managed services, consulting and technology solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.
· Managed Services
· Resource Augmentation
· Consulting
· Technology
To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.
Skills Required
- 5-10 years relevant experience within Financial Services Operations, ideally Investment Banking
- Strong business analysis and process mapping expertise
- Experience delivering change and process improvement initiatives
- Understanding of operational controls, risk, and governance
- Strong communication and stakeholder management skills
- Margin operations experience
- Exposure to project management
- Valid work authorization for the US
- Flexible to work on-site per client demands (minimum ~3 days/week)
Delta Capita Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Capita and has not been reviewed or approved by Delta Capita.
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Healthcare Strength — Healthcare is described as a strong part of the package, with private medical coverage and, in some regions, options like dental or cashback. Feedback suggests these offerings are positioned as a core benefit in the UK and Benelux.
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Parental & Family Support — Parental policies are highlighted as enhanced, covering maternity, paternity, adoption, and shared parental leave. Graduate and regional materials also reference supportive family benefits as part of standard offerings.
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Leave & Time Off Breadth — Leave is presented as broader than basic statutory levels, with enhanced annual leave and, in some regions, additional allowances or sabbatical options. Some locations note extra time off for life events and flexible working arrangements.
Delta Capita Insights
What We Do
Delta Capita is a leading global Capital Markets consulting, managed services, and technology provider specializing in delivering solutions to financial services organisations. Its mission is to reinvent the financial services value chain by providing a Business Operating Platform-as-a-Service and mutualised managed services, helping clients reduce costs and improve process and technology by transitioning from proprietary models to mutualised services.







