Manager of Training & Development (24038)

Posted 24 Days Ago
Be an Early Applicant
75006, Carrollton, TX, USA
In-Office
Senior level
Healthtech • Professional Services • Pharmaceutical • Telehealth
The Role
Lead design, delivery, and evaluation of enterprise learning programs including leadership development, onboarding, compliance training, LMS administration, succession planning, and organizational development to improve engagement, retention, and leadership capability.
Summary Generated by Built In

Location: Carrollton, TX

Schedule: Full‑time role with standard business hours

Reports to: Director of Human Resources

 

What We Offer You

• Competitive pay

• Performance‑based bonus opportunities

• Comprehensive health, dental, and vision insurance

• Additional supplemental benefits (life insurance, disability, accident, etc.)

• 401(k) with company match

• Generous paid time off (PTO/Sick)

• Clear career growth and advancement opportunities

• A supportive and vibrant company culture

• Many more employee perks and benefits

 

Job Summary

The Manager of Training & Development is responsible for designing, implementing, and continuously improving enterprise‑wide learning and development programs that strengthen leadership capability, employee engagement, compliance, and organizational effectiveness. This role partners closely with HR leadership, operations leaders, clinical leadership, and executives to identify training needs, develop learning solutions, and foster a culture of continuous learning across all Cantex companies.

The Manager of Training & Development leads leadership development programs, new manager onboarding, HR training initiatives, professional development pathways, performance management education, and organizational development efforts that support talent growth and workforce performance.

Qualifications

Qualifications

Required: 

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, Psychology, or related field

• Minimum 5 years of progressive experience in training, organizational development, leadership development, or human resources

• Experience designing and facilitating leadership training programs

• Experience working with learning management systems and adult learning methodologies

 

Preferred: 

• Healthcare, senior care, post‑acute care, or multi‑site organization experience

• Experience supporting large, geographically dispersed workforces

• Experience facilitating executive and management‑level training programs

 

Certifications (Preferred): 

• SHRM‑CP or SHRM‑SCP

• PHR or SPHR

• Behavioral assessment certifications (Insights, Predictive Index, etc.)

 

Essential Functions

Leadership Development

• Develop and manage leadership development programs for supervisors, managers, directors, and executives

• Create learning pathways that support internal talent development and succession planning

• Facilitate leadership workshops on communication, performance management, accountability, conflict resolution, coaching, employee engagement, and change management

• Coordinate new leader onboarding and management development programs

 

Organizational Development

• Partner with HR and operational leaders to identify organizational capability gaps

• Support talent review, succession planning, and workforce development initiatives

• Assist in developing strategies that strengthen employee retention and leadership effectiveness

• Facilitate team‑building and organizational effectiveness programs

 

Learning & Development

• Design and deliver training programs through instructor‑led, virtual, and self‑paced learning formats

• Develop enterprise training curriculum for corporate and field‑based employees

• Evaluate training effectiveness using feedback, performance metrics, and operational outcomes

• Maintain training materials, facilitator guides, job aids, and learning resources

 

HR & Compliance Training

• Partner with HR to develop training related to performance management, employee relations, harassment prevention, workplace investigations, compliance, ethics, and policy implementation

• Ensure training programs align with regulatory requirements and company policies

 

Learning Management System (LMS) Administration

• Oversee learning management systems and training technologies

• Maintain training records, assignments, completion reporting, and compliance tracking

• Generate executive reporting on participation, completion, and training outcomes

 

Strategic Partnership

• Collaborate with leaders across Skilled Nursing, Home Health, Hospice, Pharmacy, Therapy Services, and Corporate Functions

• Conduct needs assessments and recommend training solutions that support business goals

• Support organizational change initiatives through communication and training plans

 

Program Measurement

• Establish and track key performance indicators for learning and development initiatives

• Measure program effectiveness through retention, engagement, promotion rates, leadership readiness, and operational outcomes

• Present training effectiveness reports to HR and executive leadership

 

Key Areas of Focus

The Manager of Training & Development will lead and support:

• New Leader Orientation Program

• Leadership Academy

• HR Business Partner Development Program

• Performance Management Training

• Communication Styles and Team Effectiveness Training

• Succession Planning Program

• High‑Potential Employee Development

• Compliance and Ethics Education

• Interviewing and Selection Training

• Employee Relations Skills Development

• Change Management and Organizational Transformation Initiatives

 

Core Competencies

• Leadership Development

• Adult Learning Principles

• Organizational Development

• Facilitation and Presentation Skills

• Performance Management

• Change Management

• Employee Engagement

• Strategic Thinking

• Project Management

• Relationship Building

• Communication and Influence

• Data Analysis and Program Measurement

 

Success Measures

Success in this role will be measured by:

• Leadership training completion rates

• Internal promotion rates

• Bench strength and succession readiness

• Employee engagement improvements

• Manager effectiveness metrics

• Retention of key talent

• Reduction in employee relations issues attributable to management skill gaps

• Compliance training completion rates

• Positive participant feedback and learning outcomes

We are an Equal Opportunity Employer. We offer an excellent benefit plan to include 401(k) with match, CEU reimbursement, vacation, sick time, holidays, medical, dental, and supplemental insurance plans, as well as a highly competitive compensation package.

Skills Required

  • Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, Psychology, or related field
  • Minimum 5 years of progressive experience in training, organizational development, leadership development, or human resources
  • Experience designing and facilitating leadership training programs
  • Experience working with learning management systems and adult learning methodologies
  • Healthcare, senior care, post-acute care, or multi-site organization experience
  • Experience supporting large, geographically dispersed workforces
  • Experience facilitating executive and management-level training programs
  • SHRM-CP or SHRM-SCP certification
  • PHR or SPHR certification
  • Behavioral assessment certifications (Insights, Predictive Index, etc.)
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The Company
HQ: Carrollton, TX
1,247 Employees
Year Founded: 1978

What We Do

Cantex Continuing Care Network provides a comprehensive continuum of care, including skilled nursing, rehabilitation, home health, hospice, and pharmacy services, focused on promoting recovery and enhancing patient quality of life.

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