The Role
The role involves engaging customers in technical sales, identifying opportunities, providing technical support, coordinating across teams, and managing relationships to achieve sales targets in the specialty chemicals sector.
Summary Generated by Built In
About Us
Scimplify is a specialty chemicals manufacturing company offering a full-stack solution—from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, India, we serve multiple industries ranging from pharmaceuticals to agrochemicals and industrial chemicals to flavors and fragrances, food & nutrition, nutraceuticals, flame retardants.
Our B2B fulfillment platform supports businesses globally in developing and manufacturing chemicals from lab to commercial scale. With a team of in-house R&D experts and scientists, we offer custom synthesis and route scouting services to support manufacturers in product development.
We are VC backed - here is a read. We are a team of 300+ professionals with entities in India, Japan, USA, UAE, and Indonesia.
Learn more about why Forbes thinks we are the top 100 startups in Asia to watch. ▶ ️ Simplify Overview
Role: CMO Sales
Key Roles & Responsibilities:
1. Customer Engagement & Solution Selling
- Understand customer applications, processes, and technical challenges.
- Recommend appropriate products/solutions based on technical fit and performance.
- Conduct technical discussions, presentations, and product demonstrations.
- Support customers in trials, evaluations, and product optimization.
2. Sales & Business Development
- Identify new business opportunities and target accounts.
- Prepare and present techno-commercial proposals.
- Negotiate pricing, contracts, and supply terms within defined authority.
- Achieve assigned sales targets (volume, revenue, margin).
3. Technical Support & Troubleshooting
- Provide pre-sales and post-sales technical support.
- Assist customers with product selection, usage guidelines, and problem resolution.
- Coordinate with R&D, production, and quality teams for issue resolution.
4. Market & Competitive Intelligence
- Monitor market trends, competitor products, and customer feedback.
- Share insights with internal teams to support product improvement and innovation.
- Identify unmet customer needs and application gaps.
5. Cross-Functional Coordination
- Act as the interface between customers and internal teams (R&D, QA, Supply Chain).
- Support new product introductions and technical transfers at customer sites.
- Ensure smooth order execution and timely communication.
6. Relationship Management
- Build long-term relationships with key decision-makers and influencers.
- Drive customer satisfaction, retention, and repeat business.
- Handle customer complaints professionally and proactively.
7. Documentation & Reporting
- Maintain sales forecasts, CRM updates, and activity reports.
- Document customer requirements, trial results, and technical feedback.
Required Qualification
1. Educational Qualifications
- Bachelor’s degree in Engineering / Science / Technology (e.g., Chemical Engineering, Mechanical Engineering, Electrical, Biotechnology, Chemistry, etc.)
- MBA or PG Diploma in Marketing / Sales – preferred but not mandatory.
2. Experience
- 8-14 years of experience in technical sales, application engineering, or customer-facing technical roles.
- Experience in B2B / industrial / specialty chemicals / engineering products is highly desirable.
1. Technical Skills
- Strong understanding of products, applications, and customer processes.
- Ability to translate technical features into customer value and benefits.
- Capability to analyze data, trials, and performance results.
2. Sales & Commercial Skills
- Consultative selling and negotiation skills.
- Pricing, margin, and contract understanding.
- Ability to manage sales pipelines and close deals.
3. Communication Skills
- Clear verbal and written communication.
- Ability to present complex technical concepts simply.
- Confident interaction with customers, from operators to senior management.
4. Behavioral & Personal Attributes
- Customer-focused mindset.
- Problem-solving and analytical thinking.
- High ownership, resilience, and result orientation.
- Willingness to travel and work in field-based roles.
- Sales or marketing certifications.
- Industry-specific certifications (e.g., Six Sigma, product/application training).
- CRM tools (Salesforce, SAP, etc.).
- Corporate Uber and MMT access for travel, Sodexo food card.
- Insurance Benefits - coverage up to 5 lakhs for self, spouse, up to 4 children, dependant parents/parent in laws.
- Monthly outing and engagement.
- Official corporate dinner and festival celebrations and Team Outings.
- Parental support - Maternity benefit, paternity benefit .
- Mobility Benefits - Relocation Benefits, Transfer Support Policy, Travel policy
- Retirement Benefits - Employee PF contribution, Flexible PF contribution.
If you are interested, kindly share your updated resume over [email protected].
Skills Required
- Bachelor's degree in Engineering / Science / Technology
- 8-14 years of experience in technical sales, application engineering, or customer-facing technical roles
- Experience in B2B / industrial / specialty chemicals / engineering products
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The Company
What We Do
Scimplify is a science-first company specializing in the end-to-end development and manufacturing of specialty chemicals, serving industries such as pharmaceuticals, agrochemicals, and industrial chemicals.
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