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Win People & Culture
Talent Acquisition Manager
Title of Position: Talent Acquisition Manager -- [Hybrid]
FLSA Status: Exempt
Department: People & Culture (PC)
Reports to: AVP, Talent Acquisition
Positions reporting on this position: Talent Acquisition Lead, Talent Acquisition Specialists
Salary: $90k - $115k
Purpose of the Position:
Win is a leader and the largest provider of shelter, supportive housing, and groundbreaking programs in New York City—and the country—for families with children who are experiencing housing insecurity. Our innovative Way to Win model is a multifaceted approach to addressing the barriers to stable housing by providing essential services such as childcare, employment support, legal aid, high-impact youth programs, and housing assistance. Win seeks committed individuals who are strongly aligned with our mission to end housing instability, providing families with innovative support services to secure permanent housing.
Win’s People & Culture team recognizes that investing in our workforce is vital to our mission of ending the homelessness crisis and achieving excellence in our daily impact. We strive to attract and retain exceptional talent through comprehensive pathways to professional growth and career advancement.
Role Summary:
Reporting to the AVP, Talent Acquisition, the Talent Acquisition Manager monitors the recruitment strategy, process, and needs of the organization. The person in this role will be responsible for creating sourcing strategies, monitoring job boards, and supervising a team that includes Talent Acquisition Lead, Talent Acquisition Specialists, and possibly others.
Core Responsibilities:
- Supervise, train, and mentor the talent acquisition team to ensure consistency with organizational processes and procedures.
- Conduct informative and effective meetings with staff to communicate critical information clearly.
- Monitor and ensure that Talent Acquisition KPIs, targets, and goals are met.
- Familiarity working with Applicant Tracking Systems (ATS), different job boards, and recruitment platforms to effectively; source and identify quality candidates, interpret reporting metrics, and review data to make informed business decisions and enhance strategic planning.
- Search for and maintain sources for filling hard to fill positions.
- Creation, review, and update of job descriptions to ensure proper documentation of job roles, responsibilities, standards, and expectations.
- Collaborate with hiring managers to support their staffing and recruitment needs.
- Assist with the creation, implementation, and execution of various training courses for hiring managers specific to interview and selection, hiring and onboarding, and more.
- Support the recruiters regularly with problem areas or specific recruiting strategies
- Maintain professional relationships with colleges, universities, community placement offices and internal stakeholders as sources to generate qualified applicants. Schedule and attend job/career fairs with talent acquisition staff.
- Work with temporary staffing agencies as needed.
- Assist with maintaining the employee onboarding process for new employees.
- Collaborate with various departments within Win to ensure new hire processes are accurate and complete.
- Maintain up to date knowledge of employment law; regulations, best practices and current trends pertaining to talent acquisition.
- Familiarity and expertise working with job boards such as LinkedIn, Monster, Indeed, CareerBuilder for recruitment purposes.
- Perform other related duties as needed.
Qualifications:
- Commitment to Win’s mission, vision, and values.
- Bachelor’s Degree, plus three (3) years of talent acquisition management experience preferred.
- Proven ability to consistently and positively contribute in a fast paced, changing work environment.
- Must be detailed oriented and demonstrate the ability to multi-task is required.
- Excellent Microsoft Office skills required
- Bi-lingual, English/Spanish a plus.
- Strongly preferred, experience in social services, nonprofit sectors or similarly regulated environments.
- Comfort operating with ambiguity, urgency, and incomplete information.
Essential Functions, Physical & Travel Requirements:
- Regular travel to program sites, colleges and universities, partnering organizations, career fairs, hiring events.
- Ability to sit, stand, and move throughout shelter environments
- Must be able to attend Win sponsored events as necessary
Core Competencies:
- Leading Others: Establishes a client centered culture at the shelter by modeling Win values.
Demonstrates flexibility, adaptability, and initiative. Engages the team to achieve high standards.
- Facilitating Change: Supports critical large-scale changes. Develops and meets challenges but
achievable goals. Understands the change management. Uses resources, activities, outputs,
and outcomes to envision and manage change.
- Managing Performance: Monitors performance against standards and shares expectations clearly.
Gives feedback in writing and verbally, documents performance concerns.
- Applying and Developing Expertise: Encourages acquisition of knowledge and skills.
Applies technical knowledge to solve problems quickly and effectively. Pays attention to detail.
- Communicating and Collaborating: Works collaboratively. Rely on and support the team in achieving results. Uses effective verbal and written communication with appropriate tone.
Skills Required
- Bachelor's Degree
- Three years of talent acquisition management experience
- Excellent Microsoft Office skills
- Bi-lingual, English/Spanish is a plus
What We Do
Win is the largest provider of shelter and supportive housing for families experiencing homelessness in NYC. For over 40 years, Win has provided safe housing, critical services, and innovative programs to help families rebuild their lives. In the past year, Win served nearly 12,400 people — including over 6,700 children — and helped almost 1,000 families transition out of shelter into homes of their own. With your help, we will break the cycle of homelessness once and for all.
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