Join Clario’s eCOA division as a Manager, Software Quality Engineering, where you’ll lead software validation, testing best practices, and team performance across clinical study projects. You will manage a team of SQEs, drive compliant and efficient testing delivery, and ensure high‑quality outcomes for our customers. This role blends hands‑on technical leadership with operational excellence, continuous improvement, and people management.
What We Offer
Competitive compensation, incentives and shift allowances
Attractive Benefits (Provident Fund, Medical Insurance & more)
Engaging Employee Programs & Local Events
Technology for remote/hybrid working and great onsite facilities in Bangalore
What You’ll Be Doing
Quality, Compliance & Governance
Own and maintain Solutions Delivery QA SOPs, ensuring alignment with GCP and regulatory standards.
Ensure all validation deliverables are accurate, compliant, and completed on schedule.
Participate in audits and implement corrective and preventive actions (CAPA).
Issue Resolution & Continuous Improvement
Lead investigations and root cause analyses for defects, including post‑release issues.
Drive continuous improvement initiatives using quality metrics to reduce defects and improve efficiency.
Identify and implement tools, automation, and process improvements across the team.
Automation & Efficiency
Oversee test automation efforts and ensure reusability across studies.
Support integration of automation into delivery workflows to reduce cycle time.
Team Leadership & Operations
Lead and develop SQE team members (onsite and offshore), including hiring, onboarding, training, and performance management.
Assign tasks, manage productivity, resolve conflicts, and ensure compliance with training requirements.
Run daily/weekly SQE meetings and support resource planning across global teams.
Project Ownership & Delivery
Own test planning, test case review/execution oversight, and validation documentation for your assigned squad.
Monitor project progress, identify risks early, and drive mitigation to maintain timelines.
Provide clear, timely updates for Customer First calls, leadership reviews, and KPI reporting.
Manage departmental tools such as JIRA and Jama.
What We Look For
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
Minimum 7 years in software QA or software validation.
Minimum 2+ years in a leadership or project management role delivering high-quality software on time and within scope.
Experience in regulated environments, preferably within clinical research, healthcare technology, or life sciences.
Proven track record driving quality improvements using metrics, RCA, and CAPA methodologies.
Experience managing global teams and offshore resources is a plus.
Strong understanding of SDLC, Agile delivery, and Computer System Validation principles.
Experience with test management and requirements tools (e.g., JIRA, Jama, TestRail).
Knowledge of automation frameworks and test automation best practices.
Excellent written and verbal communication skills.
Ability to foster collaboration, resolve conflicts, and build trust across functions.
Strong analytical skills and a continuous improvement mindset.
At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.
Top Skills
What We Do
-- Clario has been named a Top Workplace by Energage for the 2022 Top Workplaces USA national awards. --
Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform. By doing this, we empower our partners to transform lives.
With almost 50 years of experience, 19,000 clinical trials, and 870 regulatory approvals, Clario has mastered the ability to generate rich evidence across a Trial Anywhere™ portfolio: decentralized (DCT), hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and Asia Pacific, Clario delivers the power of certainty.
Partners
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Clario brings the best of ERT and Bioclinica together to
work alongside our partners to solve some of their biggest questions on topics such as:
- eCOA vs. paper
- Decentralized Clinical Trial (DCT)
- Rescue a clinical trial
- Broad endpoint technology: cardiac safety, imaging, respiratory
And many more.
People
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We are so honoured to be named a 2022 Top Workplace by Energage. One of our leading values at Clario is People First Always. We help individuals build meaningful careers at Clario as they serve to help transform patients lives.
Join us on this journey and check out our careers page:
https://clario.com/careers/








