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Meet KUBRA. We develop software for a better customer experience.
The Role
Are you a seasoned engineering leader passionate about building and maintaining innovative products? We are seeking a dedicated Manager, Software Engineering to join our dynamic team. As part of a small team of cross-functional engineers, you will play a crucial role in enhancing the stability, reliability, and efficiency of our product portfolio. By collaborating closely with a dedicated Product Manager, you will plan and execute the development of cutting-edge solutions that drive our mission forward.
In this role, you will not only lead your team in achieving departmental goals but also foster an environment of trust, open communication, creative thinking, and cohesive teamwork. Your technical expertise and leadership skills will be pivotal in guiding our engineers to success, ensuring high-quality standards, and continuously improving our products and processes. If you're someone who thrives on solving technical challenges, mentoring a talented team, and driving innovation, this is the perfect opportunity for you to make a significant impact.
This is a hybrid opportunity in Mississauga, ON.
What you get to do every day!
- Lead the team in achieving established goals and departmental objectives.
- Foster an environment that emphasizes trust, open communication, creative thinking, and cohesive team effort.
- Contribute to roadmap development, execution, and releases.
- Contribute to the code and architecture of a highly concurrent, high-throughput system on the AWS cloud.
- Work with other engineering teams via “Guilds” of functional skill sets (Back-End, Front-End, Security, QA, Agile) to develop departmental standards for those functions.
- Plan, balance, and execute sprints containing bug fixes, feature requests, and new product development.
- Help maintain product roadmaps for the team’s portfolio of products along with the Product Manager.
- Develop a strong understanding of the products in the engineering team’s portfolio and be able to act a resource for questions about all aspects of those products
- Ensure that any necessary documentation is written and maintained by the engineering team.
- Hire, train, coach, mentor, and develop staff, including conducting performance reviews and providing constructive feedback.
- Participate in on-call rotations in accordance with team requirements.
What kind of person should you be?
- You're capable of analyzing intricate technical problems and devising effective solutions.
- You pay close attention to detail to ensure high availability and security standards.
- Can work well within a team setting, maintaining strong interpersonal relationships with colleagues.
- You're quick to embrace new technologies and environments, showing adaptability in various situations.
- Takes initiative to identify and resolve issues proactively.
- Skilled at conveying complex technical issues to both technical and non-technical audiences.
- Committed to producing high-quality work consistently.
- Capable of handling pressure and performing well in fast-paced environments.
What skills do you need?
- Demonstrated strong expertise in .NET Core development
- 8-10 years of experience in Software Engineering
- 1-2 years of experience leading a team or complex projects.
- Experience with Cloud Services (AWS, GCP, Azure, PCF, etc.) is required; experience with Amazon AWS services (EC2, RDS, S3, SQS) is preferred.
- Proficiency with Microservices.
- Proficiency in Cloud-based architectures.
- Familiarity with CI/CD pipelines, Kubernetes, and Docker.
- Excellent written and verbal communication skills and the ability to maintain a high degree of professionalism in all communications.
- Leadership and management skills – the ability to attract, retain, motivate, mentor, and develop team members to perform at their highest potential.
What can you expect from us?
- Award-winning culture that fosters growth, diversity and inclusion for all
- Paid day off for your birthday
- Annual performance based bonuses
- Access to LinkedIn learning courses
- Continued education with our education reimbursement program
- Flexible schedules
- Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
- Two paid days for volunteer opportunities
- Access to Perkopolis retail discounts
- Generous benefit coverage with low premiums (+ a Health Care Spending Account)
- RRSP Matching
KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.
KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.
What the Team is Saying
Filip
Manager, Product Engineering
Katrina
Software Engineer
Brian
Senior Software Engineer
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The Company
What We Do
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, alerts and preference management, artificial intelligence solutions, mobile apps, and utility mapping solutions. KUBRA reaches over 40% of households in the U.S. and Canada, providing performance-driven value to more than 475 clients and their customers.
Why Work With Us
At KUBRA, inclusive culture and employee development are prioritized alongside impactful work and social responsibility, fostering a fulfilling, forward-thinking workplace.
Gallery
KUBRA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
