Manager, Software Engineering

Are you a technical leader who thrives at the intersection of people, technology, and business? FedPoint is looking for a Manager, Software Engineering to lead a talented software engineering team while helping shape the future of our technology environment.

This is an opportunity to step into a highly visible leadership role where you will combine your technical expertise with a passion for developing people, improving processes, and delivering reliable technology solutions.

What You’ll Do

As Manager, Software Engineering, you will lead the day to day operations of the software engineering team while ensuring our applications and systems are supported, continuously improved, and aligned with business needs.

You will:

• Lead, coach, and develop a team of software engineering professionals
• Build a strong culture of collaboration, accountability, continuous learning, and technical excellence
• Ensure appropriate system support, cross training, resource coverage, and service levels
• Lead continuous improvement initiatives focused on quality, efficiency, processes, and customer experience
• Partner with business leaders, development teams, support teams, and senior leadership to solve complex problems and deliver results
• Provide technical guidance and serve as an internal consultant to business and technology stakeholders
• Oversee documentation, processes, controls, and audit readiness for supported production systems
• Participate in incident and crisis management, change management, risk management, and business continuity planning
• Help prioritize projects and improvements that strengthen the team's performance and technology environment

Location: Portsmouth, NH | Hybrid - Requires 2 days per week in office

What We’re Looking For

• Bachelor's degree or equivalent experience
• 5+ years of management experience
• Experience as a software engineer, technical lead, technical manager, business systems analyst, production support analyst, or similar technical role
• Strong software development and production experience with Java, Python, JavaScript, and/or TypeScript
• Strong SQL and database development experience
• Experience working with Windows, UNIX, and mid-range systems
• Strong understanding of the software development life cycle
• Experience developing and mentoring technical professionals
• Experience supporting onshore/offshore development teams
• Experience with technical support, incident management, and crisis management
• Strong communication, organizational, decision making, and problem solving skills
• Ability to manage competing priorities and perform effectively in a fast paced environment

Preferred

AWS cloud experience and certification is a plus.

Why This Role Matters

This is more than a traditional management position. You will have the opportunity to influence how technology is supported, how teams develop, and how FedPoint continues to improve its systems and processes.

If you are a technical leader who enjoys developing people, solving complex problems, and creating meaningful improvements, we would love to hear from you.

Why Join FedPoint
You will be part of a collaborative and forward thinking infrastructure team that supports mission critical systems. This role offers the opportunity to lead meaningful projects, work with modern technologies, and contribute to a secure and evolving cloud and network environment.

If you are looking for a role where you can take ownership, drive improvements, and work at the intersection of cloud and networking, we encourage you to apply.

At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.

We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.

In addition to working for a company with great people and an excellent reputation, what’s in it for you?

• Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
• Bonus Opportunity: Qualifying employees can earn an annual bonus based on company metrics and personal performance.
• Lots of paid time off: 3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
• Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
• 6 weeks fully-paid parental leave
• Tuition reimbursement program to support career goals.
• Corporate giving and matching gifts program.
• Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
• A wide variety of personal, professional, and career development programs.
• Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.

FedPoint is an equal opportunity employer as to all protected groups under applicable federal, state and local laws, including protected veterans and individuals with disabilities.

If you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603) 433-4500. Equal Employment Opportunity (EEO) Poster Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act Poster