Manager of Software Engineering - Backend, Cloud & Observability

Posted 4 Hours Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads multiple backend, cloud, and observability engineering teams within a financial institution. Responsibilities include coaching engineers, setting team standards, managing technology projects, coordinating dependencies, ensuring compliance, and improving delivery through responsible AI-assisted development and SDLC automation. The role requires cloud-native experience, software development lifecycle expertise, agile practices, application resiliency, security knowledge, and financial services technology experience. Preferred skills include Python, data platforms, databases, AI/ML, frontend technologies, and observability tools.
Summary Generated by Built In
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions. 

As a Manager of Software Engineering at JPMorganChase within the Commercial & Investment Bank, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team’s work adheres to compliance standards, business requirements, and tactical best practices. 

Job responsibilities
  • Provides guidance to immediate team of software engineers on daily tasks and activities
  • Sets the overall guidance and expectations for team output, practices, and collaboration
  • Leads team adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes, while setting expectations for human validation, secure handling of inputs/outputs, and consistent use of reusable patterns across teams.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives.
  • Anticipates dependencies with other teams to deliver products and applications in line with business requirements
  • Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements
 
Required qualifications, capabilities, and skills
 
  • Formal training or certification on software engineering concepts and 5+ years applied experience.
  • Experience in demonstrated coaching and mentoring experience.
  • Experience in leading technology projects, managing technologists.
  • Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams, including defining ways of working (review/validation expectations), measuring outcomes, and ensuring secure handling of data.
  • Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and governance expectations; ability to coach engineers on compliant and effective usage.
  • Proficient in all aspects of the Software Development Life Cycle
  • Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • In-depth knowledge of the financial services industry and their IT systems
  • Practical cloud native experience
 
Preferred qualifications, capabilities, and skills
 
  • Backend - Strong Expertise and Hands-on Knowledge on below, Strong understanding of algorithms. Python, Data backbones (Airflow, Spark). Core Database concepts (Relational & Document). Cloud technologies
        AI/ML technologies (Gen AI/LLMs, Agentic AI etc)
  • Frontend Javascript/typescript, React/Next.
  • Observability Skillsets - Open Telemetry (agent setup and instrumentation patterns), Python and Java (instrumentation and troubleshooting), Dynatrace (dashboards, DQL), Splunk (log analytics/search), Grafana (dashboarding), Geneos (alerting) and Prometheus (time-series metrics).
        
        
 

Skills Required

  • Formal training or certification in software engineering concepts
  • 5+ years of applied software engineering experience
  • Coaching and mentoring experience
  • Experience leading technology projects and managing technologists
  • Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools
  • Understanding of responsible AI use in engineering workflows, data sensitivity, resiliency, security, and governance
  • Proficiency across the Software Development Life Cycle
  • Advanced understanding of agile methodologies, CI/CD, application resiliency, and security
  • In-depth knowledge of the financial services industry and its IT systems
  • Practical cloud-native experience
  • Strong backend expertise, including algorithms, Python, Airflow, Spark, databases, cloud technologies, and AI/ML
  • Frontend experience with JavaScript, TypeScript, React, and Next.js
  • Observability experience with OpenTelemetry, Python, Java, Dynatrace, Splunk, Grafana, Geneos, and Prometheus

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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