Manager, Social Media

Reposted 28 Days Ago
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Boston Heights, OH, USA
In-Office
Mid level
Retail
The Role
Lead Arhaus' social media strategy and execution across platforms, manage content calendar and team, collaborate with cross-functional partners, oversee creator partnerships, community engagement, performance tracking, and optimization to grow brand awareness and relevance.
Summary Generated by Built In

Since 1986, our mission has been simple. We design and build heirloom quality products while holding true to our commitment to use earth-friendly materials and to give back whenever possible.  We are looking for a strategic and passionate leader who shares our love of story-telling and believes passionately in the value of heirloom quality artisan furniture, sustainability, and our mission to continue to learn and grow as a brand.

Arhaus is seeking a Manager, Social Media to lead Arhaus’ social media presence, responsible for shaping the strategy, content planning and performance optimization across platforms, ensuring growth in brand awareness, engagement and cultural relevance while supporting larger business goals and objectives.  Reporting to the Director, Content and Growth Marketing, this team member is both a strategic and creative thinker who obsesses over the details, has a passion for storytelling, and has proven success in building a social presence for luxury brands. This position is located on-site at our Corporate Headquarters in Boston Heights, OH.

Key Responsibilities

  • Develop and execute Arhaus’ social media strategy across platforms including Instagram, TikTok, Pinterest, Facebook, YouTube, and emerging channels
  • Own the social content calendar, aligning with seasonal campaigns, product launches, and brand initiatives
  • Partner with Creative, Content, PR, Merchandising, and Digital teams to advocate for and develop compelling, on-brand social content
  • Manage day-to-day publishing, community engagement, and brand voice across channels
  • Identify and collaborate with creators to create content aligned with Arhaus’ aesthetic and values
  • Monitor social trends and cultural moments to keep the brand relevant and inspiring
  • Track, analyze, and report on social performance, providing insights and recommendations for optimization
  • Manage social media tools, workflows, and best practices

Required Experience

  • Bachelors degree in Marketing, Communications, Design, or a related field
  • 4-6 years of experience in managing social media for a consumer, lifestyle, or luxury brand
  • 2-3 years in managing direct reports, supporting the growth of a team
  • Strong understanding of social platforms, algorithms, and best practices
  • Proven ability to develop visually compelling, brand-forward content
  • Experience with social media management and analytics tools (e.g., Dash Social, and other native platform tools)
  • Excellent written communication skills and an elevated editorial sensibility
  • Strong organizational skills with the ability to manage multiple projects and deadlines
  • Experience managing content creator programs that fuel social growth

Preferred Experience

  • Experience in luxury, home furnishings, fashion, or design-driven brands
  • On-camera, video editing, or content production experience
  • Familiarity with paid social and growth marketing channels

 

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree in Marketing, Communications, Design, or related field
  • 4-6 years managing social media for a consumer, lifestyle, or luxury brand
  • 2-3 years managing direct reports
  • Strong understanding of social platforms, algorithms, and best practices
  • Proven ability to develop visually compelling, brand-forward content
  • Experience with social media management and analytics tools (e.g., Dash Social and native platform tools)
  • Excellent written communication skills and elevated editorial sensibility
  • Strong organizational skills with ability to manage multiple projects and deadlines
  • Experience managing content creator programs that fuel social growth
  • Experience in luxury, home furnishings, fashion, or design-driven brands
  • On-camera, video editing, or content production experience
  • Familiarity with paid social and growth marketing channels
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The Company
HQ: Hudson, OH
1,070 Employees
Year Founded: 1986

What We Do

Arhaus offers original handcrafted designs at 70 privately owned and operated store locations in the U.S. and online at arhaus.com. Headquartered in Cleveland, Ohio, we collaborate with skilled artisans from around the world to create (and recreate) pieces that reflect many cultures, from Italy to Indonesia. The end result is an eclectic mix of designs that are exclusive to our stores and arhaus.com. Furnishing a Better World: This is the premise of the Arhaus design philosophy; it dates back to 1986 when the father and son John and Jack Reed opened the first store location in the historic Flats District downtown Cleveland and vowed never to use wood from the world’s endangered rainforests in the making of an Arhaus design. Today, nearly 50 percent the product assortment is made of recycled material—everything from glass, to metals like copper and reclaimed wood from buildings no longer standing and vessels no longer set sail. Timbers are either reclaimed or sustainably sourced. A Port City Called Arhus: The Danish port city Århus (pronounced ohr-HOOSE) inspired the name. John came across Arhus on a map and took an immediate liking. After a few minor modifications, “Arhaus” represented the warmth and luxury of the then (and now) home furnishings offered.

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