When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Are you a dynamic leader ready to make an impact in clinical research? We're seeking an experienced Manager to lead our global Site Payment Services team and drive operational excellence across our organization.
As Manager of Site Payment Services, you'll take the helm of a talented global team responsible for the complete end-to-end management of site payments. You'll ensure the timely setup of funds and payment of Investigator invoices while maintaining exceptional relationships with internal and external stakeholders. This is your chance to lead with purpose, mentor high-performing team members, and implement meaningful process improvements that drive efficiency across the organization.
What You'll Do:
Leadership & Team Management
Lead and mentor a diverse global team, fostering a positive, results-oriented work environment
Manage performance through regular feedback, appraisals, and recognition of outstanding contributions
Develop team capabilities through technical support, coaching, and professional development
Operational Excellence
Oversee end-to-end site payment management, ensuring timely and accurate fund setup and invoice payments
Implement process improvements in collaboration with management and trainers, responding to project and client feedback
Ensure all team queries are addressed efficiently and correctly, maintaining the highest service standards
Compliance & Reporting
Track project-specific training and document lessons learned
Prepare monthly dashboards and regular reports to senior management
Monitor team productivity, quality metrics, and time reporting alignment
What We're Looking For:
Experience & Expertise
Minimum 7+ years of professional experience in a Clinical Research Organization, Finance/Accounting function, or comparable field
Experience in Site Payments highly advantageous
Minimum 1+ years of management experience with a proven track record of leading teams
Demonstrated expertise in onboarding, mentoring, and coaching direct reports
Excellent financial management knowledge and acumen
Key Competencies
Outstanding interpersonal, verbal, and written communication skills
Proven ability to lead and engage team members to achieve departmental and corporate goals
Strong proficiency with MS Excel, PowerPoint, Word, and web-based IT systems
Flexible, adaptable approach with enthusiasm for managing multiple priorities
Comfort working in matrix environments and collaborating across teams
Patient, quality-focused, and client-centric mindset
Education & Language
Bachelor's degree or equivalent qualification
Advanced to excellent English proficiency (for non-native speakers)
Ready to Lead?
If you're an experienced leader with site payments experience, a passion for operational excellence and team development, we want to hear from you. Apply now to join our global team and make your mark at Parexel!
Skills Required
- Minimum 7+ years of professional experience in a Clinical Research Organization, Finance/Accounting function, or comparable field
- Experience in site payments
- Minimum 1+ years of management experience with a proven track record of leading teams
- Expertise in onboarding, mentoring, and coaching direct reports
- Excellent financial management knowledge and acumen
- Outstanding interpersonal, verbal, and written communication skills
- Ability to lead and engage team members to achieve departmental and corporate goals
- Strong proficiency with Microsoft Excel, PowerPoint, Word, and web-based IT systems
- Flexible and adaptable approach to managing multiple priorities
- Ability to work in matrix environments and collaborate across teams
- Patient, quality-focused, and client-centric mindset
- Bachelor’s degree or equivalent qualification
- Advanced to excellent English proficiency for non-native speakers
Parexel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.
-
Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
-
Retirement Support — Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
-
Leave & Time Off Breadth — Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.
Parexel Insights
What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.
