Manager, Sales

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Troy, MI
In-Office
Fintech • Payments • Financial Services
The Role
About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.

About the role

The Manager, Sales at Unlock Technologies is pivotal in bridging the operational execution by the Home Equity Consultants with the strategic initiatives led by the Director, Sales. This role is key in interpreting and cascading down strategic sales directives from the Director while mentoring and managing the workflow Home Equity Consultants to ensure they meet their sales targets and deliver exceptional customer service. 

What you'll do
  • Partner with the Director to formulate and implement sales strategies that advance organizational objectives and drive market leadership.
  • Convert overarching sales strategies into detailed, executable plans for Home Equity Consultants, ensuring these plans are aligned with Unlock Technologies’ strategic goals and market opportunities.
  • Manage the daily workflow of the sales team, prioritizing efficiency, and effectiveness in all sales processes to maximize productivity and results.
  • Oversee and enhance lead engagement processes to boost conversion rates and elevate customer satisfaction, employing data-driven techniques for continuous improvement.
  • Provide robust coaching and mentoring to sales personnel, equipping them with essential tools and insights for successful lead management and customer conversion.
  • Continuously assess team performance, deliver constructive feedback, and conduct comprehensive quality checks to uphold high performance standards and ensure accountability.
  • Maintain a dynamic collaboration with the Director to adapt sales strategies in response to team output and market feedback, ensuring strategic agility and responsiveness.
  • Lead efforts to synchronize activities across departments, ensuring a unified approach to customer engagement and retention, thereby enhancing overall customer experience.
  • Actively participate in the recruitment process to help select top-tier candidates, ensuring the team’s composition supports strategic and operational objectives. 
What we're looking for
  • High School/GED required; Bachelor's degree in Business Administration or related field preferred.
  • At least 2 years in an HEA sales role preferred.
  • Proficient in CRM systems and Microsoft Office suite.
  • Strong organizational and multitasking skills in a fast-paced environment.
  • Excellent verbal and written communication skills, with a proven track record of leading sales teams.
  • Extensive experience in the home equity or financial services sectors preferred.
  • Demonstrated success in strategic sales planning and execution preferred.
  • Proven ability to mentor and develop sales teams preferred.
What we offer
  • Monthly incentives based on performance.
  • Discretionary time off for rest and recharge.
  • Comprehensive health plans covering medical, dental, and vision, fully funded by us.
  • 4% employer match to your 401(k) contributions.

Target base compensation is $85,000 annually. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock’s Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options and paid time off.

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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The Company
Tempe, , Arizona
124 Employees
Year Founded: 2019

What We Do

Unlock helps everyday American homeowners that have been left behind by the traditional home and finance system. While there are many ways to tap home equity, a home equity agreement (HEA) from Unlock is unique because it was designed to help families solve their financial challenges, and in doing so help them live more successful financial lives

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