Sales Operations Manager

Posted 15 Days Ago
Hiring Remotely in United States
Remote
5-7 Years Experience
Software
The Role
Key role within the Revenue Operations team focusing on driving sales process optimization, data-driven decision-making, and operational support for the sales organization. Responsibilities include managing sales operations, driving process improvements, ensuring data accuracy, collaborating with cross-functional teams, overseeing change management, and partnering with the Enterprise Applications team.
Summary Generated by Built In

Why join Nextech?


We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.


We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.


We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.


If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.


We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].


This is a key role within the Revenue Operations team, responsible for driving sales process optimization, data-driven decision-making, and operational support for the sales organization. This role will focus on streamlining sales operations, improving sales productivity, and ensuring the effective implementation of sales tools and processes.

 

This position will work closely with sales leadership to provide actionable insights, support territory planning, manage quotas, and ensure alignment between sales and other business functions such as marketing and finance. The ideal candidate will have strong operational and analytical skills, with a focus on enabling scalable growth. 

 

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

  • Support revenue leadership through capacity planning, market segmentation, territory carving, quota/incentive design, and headcount allocation.
  • Manage day-to-day sales operations, ensuring efficient lead routing, pipeline management, and accurate forecasting.
  • Lead initiatives to drive process improvements and manage changes within the sales organization.
  • Drive sales process efficiency through data analysis, planning, and collaboration with cross-functional teams.
  • Ensure data accuracy for territory and account assignments, account hierarchy, pipeline aging, and related tasks.
  • Collaborate with relevant business functions to develop efficient workflow processes and ensure alignment in go-to-market strategies.
  • Oversee change management initiatives and drive communication efforts with stakeholders.
  • Partner with the Enterprise Applications team to ensure effective use of sales tools and maintain accurate data for reporting and analytics.
  • Develop and maintain end-user training materials and deliver training as required.
  • Carry out additional responsibilities as assigned on business need

Minimum Requirements

  • Undergraduate degree in Business, Computer Science, or related field
  • A minimum of 5 years of experience in sales operations roles, preferably in high technology-based SaaS environment
  • · Excel skills are a must, SQL experience a plus

  • Comprehensive understanding of sales processes and methodologies in a scaled sales organization
  • Expert in Salesforce with excellent analytical, reporting, data manipulation, dashboard creation and business intelligence skills
  • Proven track record of effectively interfacing with cross-functional departments and sales management teams
  • Superior presentation and communication skills 

Preferred Qualifications

  • Salesforce.com Certification and SFDC Administrator Experience
  • Experience with MEDDIC
  • Experience with integrated HubSpot, CPQ, and/or NetSuite into Salesfoce.com

Working Environment/Physical Demands

  • Primarily remote with occasional travel as needed.
  • Long-distance or air travel as needed – not to exceed 10 % travel.
  • Activities require a significant amount of sitting at office and work desks and in front of a computer monitor. 

Total Rewards

  • Generous annual bonus opportunity
  • 401(k) with Employer Match
  • Flexible Time Off: take time off when you need it without worrying about available hours
  • 10 paid holidays + 1 floating holiday
  • Volunteer Time OffInsurance : Choice of Medical, Dental, and Vision plans
  • Health Savings Account with employer match
  • Flexible Spending Account
  • 100% Company-Paid Parental leave
  • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
  • iCREATE Employee Recognition Program
  • Wellness Program including discounts on medical premiums
  • Employee Assistance Program with free counseling sessions available
  • Corporate Discounts on Retail, Travel, and Entertainment
  • Pet Insurance options

Top Skills

Excel
Salesforce
SQL
The Company
HQ: Tampa, FL
358 Employees
On-site Workplace
Year Founded: 1997

What We Do

Nextech’s specialty-focused technology solutions are personalized to meet the unique workflow requirements of specialty providers, helping practices increase efficiencies across their clinical, administrative, financial and marketing functions using a single platform.

Offering all-in-one, ONC-certified electronic medical records (EMR/EHR), practice management, revenue management, and patient engagement software and services, Nextech is recognized as the top single solution provider for ophthalmology, plastic surgery and dermatology, serving a client base of more than 9,000 providers and 50,000 office staff members.

Offering physicians intelligent healthcare technology, Nextech focuses on the success of its specialty practices through consultative guidance and implementation of solutions tailored to the speed and workflows of individual providers.

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