Manager, Sales Operations

Posted 4 Days Ago
Be an Early Applicant
Farmers Branch, TX, USA
In-Office
75K-90K Annually
Mid level
Fashion • Retail
The Role
Manages sales operations and planning, including reporting, forecasting, S&OP coordination, inventory reviews, process improvement, project execution, business updates, sales meetings, and customer onboarding. Partners cross-functionally with Sales, Finance, Planning, Merchandising, Operations, and leadership to improve forecast accuracy, execution, reporting, and profitable growth.
Summary Generated by Built In

Randa Apparel & Accessories is one of the world’s leading fashion clothing and accessories companies, operating across 11 countries with a portfolio of 30+ iconic brands, including Haggar, Levi’s, Tommy Hilfiger, Calvin Klein, Totes, Isotoner, and Columbia Sportswear. With over 100 years of industry leadership, RAA continues to produce exceptional products and services, delighting customers and empowering partners worldwide. From the #1 dress pant brand in North America to the #1 belt and wallet, RAA sets the standard for excellence and innovation

We empower our associates, create growth opportunities at every level, and strive to make RAA the best place to build a career. 

Want to work at a diverse, equitable, & inclusive workspace where associates are encouraged to bring their true, authentic self? 

Apply today and fashion your future with RAA.


Location: Dallas, TX

Schedule: Hybrid (3 days in-office / 2 days remote)


Position Overview:

The Manager, Sales Operations & Planning serves as the operational backbone of the Sales organization, driving planning discipline, reporting accuracy, cross-functional execution, inventory management, and business process optimization. This role partners closely with Sales, Planning, Finance, Operations, Merchandising, Customer Service, and Leadership to ensure timely execution of key business initiatives, improve organizational alignment, and support profitable growth. The position owns critical sales operating rhythms including forecasting, S&OP, inventory reviews, sales reporting, strategic business updates, and sales meeting execution.


Essential Role Functions:

Sales Operations & Reporting

  • Generate, analyze, and distribute weekly, monthly, quarterly, and ad hoc sales reporting.
  • Develop insights and recommendations based on sales performance, forecast trends, opportunities, and risks.
  • Prepare reporting and presentations to support strategic decision-making.
  • Maintain opportunity and risk tracking processes to improve visibility and accountability.

Forecasting, Planning & Financial Management

  • Partner with Sales Leadership to improve forecast accuracy and identify risks and opportunities.
  • Coordinate monthly Sales & Operations Planning (S&OP) meetings, including agenda development, reporting, meeting facilitation, and follow-up actions.

Inventory & Business Process Management

  • Own the monthly Excess Inventory Review process, including analysis, reporting, presentation development, meeting facilitation, and samples.
  • Monitor markdown, liquidation, and inventory reduction initiatives.
  • Manage EDI priority tracking.
  • Manage and ensure new set placeholders are accurate and maintained monthly within each sales pod.
  • Drive continuous improvement initiatives that enhance efficiency, reporting accuracy, and execution.

Project Management & Cross-Functional Leadership

  • Lead project management efforts for key business initiatives and cross-functional programs.
  • Track and manage enterprise initiatives, milestones, and deliverables.
  • Support new customer onboarding processes and ensure cross-functional readiness.

Commercial Planning & Strategic Support

  • Coordinate quarterly business update meetings.
  • Develop and maintain the U.S. Men's Apparel Strategy Deck.
  • Support leadership with strategic analyses, presentations, and special projects.

Sales Team Process Ownership

  • Manage the sales team deliverables calendar.
  • Own the National Sales Meeting process, including planning, logistics, agenda, execution, and post-event follow-up.
  • Lead the advertising samples process, including communication, coordination, tracking, and execution.

 

Qualifications:

  • Bachelor’s degree in business, Finance, Supply Chain, Merchandising, Analytics, or related field, or equivalent relevant work experience. 
  • 3+ years of experience in Sales Operations, Business Planning, Commercial Planning, Forecasting, or related business functions.
  • Strong analytical and financial acumen with experience forecasting demand, margins, and sales performance.
  • Excel and reporting capabilities.
  • Strong presentation development and executive communication skills.
  • Proven project management and cross-functional leadership experience.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience working with inventory, forecasting, S&OP, and sales reporting processes preferred.
  • Ability to lift up to 40lbs. 

Key Competencies:

  • Project Management
  • Process Improvement
  • Communication
  • Business Reporting & Analytics
  • Accountability & Ownership
  • Collaboration & Relationship Building
  • Organizational Agility

 

What we Offer: 

  • Competitive base salary.
  • Hybrid work schedule.
  • Three weeks of paid time off within the first year of employment.
  • Company provided life insurance, short-term disability, long-term disability, and paid parental leave. 
  • Health, vision, and dental insurance options with low employee contributions.  
  • Commuter benefit plan.  
  • Optional supplemental life insurance, pet insurance, and accident & critical illness insurance offered at a group discount rate. 
  • 401(k). 
  • Unlimited access to our award-winning online fitness and wellness program.
  • A great place to work, fast-paced, with terrific career growth

“The statements in this job description are intended to describe the general nature and level of work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Randa management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.”


Skills Required

  • Bachelor's degree in business, Finance, Supply Chain, Merchandising, Analytics, or a related field, or equivalent relevant work experience
  • 3+ years of experience in Sales Operations, Business Planning, Commercial Planning, Forecasting, or related business functions
  • Strong analytical and financial acumen, including forecasting demand, margins, and sales performance
  • Excel and reporting capabilities
  • Strong presentation development and executive communication skills
  • Project management and cross-functional leadership experience
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience with inventory, forecasting, S&OP, and sales reporting processes
  • Ability to lift up to 40 pounds
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The Company
HQ: New York, New York
1,665 Employees
Year Founded: 1910

What We Do

Randa Apparel & Accessories (RAA) is a global powerhouse with over 100 years of expertise. One of the world’s leading apparel and lifestyle accessories companies, RAA operates a portfolio of 30+ brands across all channels of distribution. (RAA) produces exceptional products and services, empowers associates, delights customers, and makes partners successful. Randa Apparel & Accessories is a global leader in men's dress pants, casual pants, tailored clothing, women's sportswear, belts for men, women, and kids, small leather goods, neckwear, slippers, and seasonal accessories, bringing products to market through all channels of distribution, wholesale and direct-to-consumer, worldwide. We design, build, sell and ship over 100 million fashion apparel and accessories products each year. RAA’s portfolio of industry-leading companies includes Randa Accessories, Haggar Clothing Co., Tribal Inc., Tata Accesorios Globales, Equator South Africa, Randa UK, Ransal Australia, and Groupo Randa Haggar de Mexico. Randa uses its scale and expertise to create and expand powerful brands, exceptional products, and extraordinary shopping experiences. The company’s prestigious licensed and proprietary brand portfolio includes Haggar, Tribal, Levi's, Calvin Klein, Dockers, Dickies, Tommy Hilfiger, Kenneth Cole, Guess, Columbia Sportswear, Cole Haan, Damen+Hastings, and Countess Mara. RAA North America offices are in New York City, Chicago, Dallas, Montreal, New Orleans, and Toronto. RAA global offices are in Australia, China, Guatemala, India, South Africa, and the U.K.

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