Manager, S&OP Process

COMPANY OVERVIEW:

Balchem is committed to making the world a healthier place by delivering trusted, innovative, and science-based solutions for the health and nutritional needs of the world. Balchem employs approximately 1,400 employees worldwide who provide the service, quality, and technology that enables our customers to win with their customers. We have built a reputation for delivering results to all of our stakeholders. Founded in 1967, Balchem, a Maryland corporation, became a publicly-traded company in 1970 and is listed on Nasdaq under the symbol “BCPC.” Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the U.S. and Europe. The Company consists of three business segments: Human Nutrition and Health, Animal Nutrition and Health, and Specialty Products.

POSITION SUMMARY:

The Sales & Operations Planning Systems Manager is responsible for owning and continuously improving the company’s planning systems and processes, with a primary focus on S&OP enablement, MRP integrity, and supply planning execution within a manufacturing environment.

This role works in close partnership with the Planning team to ensure that demand and supply plans are accurately translated into system-driven execution. The role ensures that D365 and related planning tools are configured, adopted, and utilized effectively to drive reliable production planning, inventory optimization, and material availability.

ESSENTIAL FUNCTIONS:

Planning Systems Ownership

• Serve as the business owner for S&OP and MRP systems (D365 and related tools) in partnership with the Planning team, ensuring configuration supports operational requirements.
• Collaborate with Planning to standardize planning parameters, item coverage, and master data structures across plants.
• Partner with IT and Planning to prioritize and implement system enhancements that improve planning accuracy, usability, and visibility.

MRP Integrity & Execution

• Partner with the Planning team to ensure MRP outputs are accurate, actionable, and aligned with planning intent, including planned orders, supply signals, and inventory projections.
• Jointly identify and resolve root causes of MRP instability (e.g., master data gaps, lead time inaccuracies, BOM/route issues).
• Establish routines with Planning to monitor MRP health, exception messages, and adherence to planning policies.

MRP Integrity & Execution

• Partner with the Planning team to ensure MRP outputs are accurate, actionable, and aligned with planning intent, including planned orders, supply signals, and inventory projections.
• Jointly identify and resolve root causes of MRP instability (e.g., master data gaps, lead time inaccuracies, BOM/route issues).
• Establish routines with Planning to monitor MRP health, exception messages, and adherence to planning policies.

Master Data & Planning Governance

• Partner with Planning to define and enforce standards for planning master data, including item setups, safety stock policies, lead times, and order policies.
• Collaborate across Planning, Operations, and Finance to ensure data accuracy and consistency.
• Establish governance processes with Planning to sustain data integrity and disciplined system usage at scale.

Performance Monitoring & Continuous Improvement

• Develop KPIs with the Planning team to measure planning effectiveness, including:
  • MRP accuracy
  • Inventory turn
  • OTIF (On-Time In-Full)
  • Plan adherence
• Review plan vs. execution variances with Planning and drive joint corrective actions.
• Lead targeted improvement initiatives in partnership with Planning to enhance planning reliability and inventory productivity.

Change Enablement & Adoption

• Partner with Planning to drive adoption of standard planning processes and system usage across sites.
• Align with cross-functional teams (Operations, Procurement, Customer Service, Finance) to reinforce shared accountability for execution.
• Serve as the primary liaison between Planning, the business, and IT to deliver practical, executable system solutions.

REQUIREMENTS:

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Finance, or related field; Master’s degree a plus.
• 5+ years of experience in manufacturing supply chain, production planning, or MRP-driven environments.
• Hands-on experience with ERP planning systems (D365 F&O preferred), including MRP configuration and planning parameters.
• Strong understanding of S&OP processes and the linkage between demand planning, supply planning, and execution.
• Proven ability to lead change and drive adoption of planning systems and process improvements across cross-functional teams.

The expected salary range for this position is $160,000 - $180,000 per year.

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Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.