Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Altice USA is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands. From high-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.
Responsibilities

• Consistently meet or exceed bottom line goals as determined by the Director of Retention.
• Track and monitor sales results for designated product(s), Team Supervisors and/or sales representatives. Communicate stacked ranking results, as appropriate.
• Provide coaching to under-performing and/or Team Supervisors and/or sales representatives.
• Provide recognition to high-performing Team Supervisors and/or sales representatives.
• Responsible for recruitment, development and retention of sales associates.
• Develop a work environment that not only drives increased sales results but also increase employee satisfaction by developing effective strategies that increase employee engagement.
• Promote sales culture and ensure that the staff receives proper training to demonstrate abilities to sell and cross-sell to reach individual and team sales goals.
• Work with Director of Retention to set performance expectations and evaluate performance for Team Supervisors and/or sales representatives.
• Evaluate performance on a constant basis, provide counseling and guidance as needed; annually prepare formal written performance appraisals in an honest and impartial manner, recommend salary increases and promotions as appropriate.
• Develop, review and/or communicate sales promotions, campaigns or marketing materials to increase sales.
• Communicate specific product(s) changes.
• Build relationships with applicable business partners, divisions and departments leading to joint promotions, cross-selling and/or support from business partners.
• Initiate and, coordinate, training in response to skills and knowledge gaps.
• Demonstrate the ability to interface across multiple disciplines within one organization and effectively communicate information, build partnerships, demonstrate the "one team" approach, while achieving timely results.

Qualifications

• Bachelor's degree in business, marketing, sales or related discipline or equivalent work experience required.
• Excellent verbal and written communication skills are essential.
• Must be able to work in a team environment with the ability to interact well, and in a positive manner with subordinates, peers and upper management.
• Excellent organizational, analytical and problem solving skills.
• Requires excellent verbal, written, presentation, and interpersonal skills
• Ability to prioritize and organize effectively
• Ability to work on multiple projects
• Ability to analyze and forecast accurately with attention to detail
• Ability to work independently and with others
• Ability to operate in a fast moving, team-oriented, collaborative environment.
• Ability to mentor, assist and supervise direct reports
• Ability to use a PC keyboard, calculator, fax and other standard office machines
• Ability to travel as needed

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $49,928.00 - $82,024.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Tyler